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Hollywood Feed

4.9

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Lexington, KY. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more

Location details

4078 Finn Wy, Suite 110, Lexington, KY, 40517, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,166 reviews
Select a rating
Susan S.'s profile image
Susan S. 
on Birdeye

2 years ago

your staff was very helpful and knowedgeable 

Business response:

Susan, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased. Come visit us again soon! 

Melissa S.'s profile image
Melissa S. 
on Birdeye

2 years ago

I wish you had more cat items in stock. 

Business response:

Thank you for leaving us with your feedback, Melissa. At Hollywood Feed, we make sure to offer appropriate products based on what our customers request. Statistically speaking, 42.5% of Americans own a dog, while only 28.6% own a cat. Among pet owners, 63.4% own a dog and 42.7% own a cat. Therefore, due to market demand, we do offer more retail space for dog products than cat products. We are always open to new suggestions for products, so if ever you feel there is something specific you would like to look into us carrying, ... read more

Melissa S.'s profile image
Melissa S. 
on Birdeye

2 years ago

I wish you had more cat items in stock. 

Business response:

Thank you for leaving us with your feedback, Melissa. At Hollywood Feed, we make sure to offer appropriate products based on what our customers request. Statistically speaking, 42.5% of Americans own a dog, while only 28.6% own a cat. Among pet owners, 63.4% own a dog and 42.7% own a cat. Therefore, due to market demand, we do offer more retail space for dog products than cat products. We are always open to new suggestions for products, so if ever you feel there is something specific you would like to look into us carrying, ... read more

Jessica K.'s profile image
Jessica K. 
on Birdeye

2 years ago

Wonderful, just getting my senior dog on a raw diet, and they helped me find what I needed. Gave me some great information I didn't have before that might help with his transition. Will be coming back. Highly recommend. 

Business response:

Jessica, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training classes at hfu.hollywoodfeed.com.  It is always a pleasure to have such wonderf... read more

Donald R.'s profile image
Donald R. 
on Birdeye

2 years ago

Great customer service. Quality items. Good variety. 

Business response:

Donald, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more

Chris P.'s profile image
Chris P. 
on Birdeye

2 years ago

Great customer service! Very helpful! 

Business response:

Chris, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Jessica K.'s profile image
Jessica K. 
on Birdeye

2 years ago

Wonderful, just getting my senior dog on a raw diet, and they helped me find what I needed. Gave me some great information I didn't have before that might help with his transition. Will be coming back. Highly recommend. 

Business response:

Jessica, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training classes at hfu.hollywoodfeed.com.  It is always a pleasure to have such wonderf... read more

Donald R.'s profile image
Donald R. 
on Birdeye

2 years ago

Great customer service. Quality items. Good variety. 

Business response:

Donald, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more

Chris P.'s profile image
Chris P. 
on Birdeye

2 years ago

Great customer service! Very helpful! 

Business response:

Chris, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,166 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 10:00 a.m.