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Hollywood Feed

5.0

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Keller, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more

Location details

940 Keller Pkwy, Keller, TX, 76248, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.0585 reviews
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Terri N.'s profile image
Terri N. 
on Birdeye

4 years ago

He was helpful. I like USA products for my Australian Labradoodle. The highest quality- 

Business response:

Terri, thank you so much for this marvelous review! Our staff seeks to provide the finest level of service achievable while offering our customers the best product knowledge possible! 

Paula M.'s profile image
Paula M. 
on Birdeye

4 years ago

Always friendly and amazing 

Business response:

Thanks for the wonderful review, Paula! Our team works hard to provide the best experience for all of our guests!! We are so happy that you were pleased with your visit - and we hope to see you again soon! 

Paula M.'s profile image
Paula M. 
on Birdeye

4 years ago

Always friendly and amazing 

Business response:

Thanks for the wonderful review, Paula! Our team works hard to provide the best experience for all of our guests!! We are so happy that you were pleased with your visit - and we hope to see you again soon! 

Yvonne H.'s profile image
Yvonne H. 
on Birdeye

4 years ago

Each staff member is so attentive, sincere and helpful each time we enter the store. Many pet stores have the same items we need but is the staff’s excellent customer service that will influence us to be a loyal customer. Thank you for hiring great people! 

Business response:

Thank you for the wonderful review, Yvonne! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We're thrilled you're pleased and hope to see you again soon! 

Yvonne H.'s profile image
Yvonne H. 
on Birdeye

4 years ago

Each staff member is so attentive, sincere and helpful each time we enter the store. Many pet stores have the same items we need but is the staff’s excellent customer service that will influence us to be a loyal customer. Thank you for hiring great people! 

Business response:

Thank you for the wonderful review, Yvonne! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We're thrilled you're pleased and hope to see you again soon! 

Joyce H.'s profile image
Joyce H. 
on Birdeye

4 years ago

Excellent knowledge and service 

Business response:

Joyce, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback! We hope to see you again soon! 

Joyce H.'s profile image
Joyce H. 
on Birdeye

4 years ago

Excellent knowledge and service 

Business response:

Joyce, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback! We hope to see you again soon! 

Michael W.'s profile image
Michael W. 
on Birdeye

4 years ago

We just moved to the Keller area but we've been shopping at Hollywood Feed in Grapevine for quite a while. The folks at Keller give us the same great service as we got in Grapevine. 

Business response:

Michael, we're very proud to read your compliments on our Keller team members. Our staff puts much effort and time into developing knowledge of the different pet foods available in our stores. They are enthusiastic about sharing their expertise with our customers. We look forward to sharing your review with the Keller and Grapevine teams! Thank you for your five-star review! 

Judy L.'s profile image
Judy L. 
on Birdeye

4 years ago

Always go to Hollywood feed for dog food. Used the online order with the curb side pickup. Got to store. Called phone went to voice mail. Staff was with a client. From my car I could not see the customer. So entered tHe store. Just a suggestion cashier could answer the phone and place call on hold. 

Business response:

Thank you for taking the time to leave us a review, Judy! I'm sorry to hear you were left waiting for your order when you arrived for pickup and had to enter the store! It's never our intention to keep our customer's waiting, so I'm happy to pass your suggestion along to our operations department for their consideration. Thank you again for your feedback and the opportunity to improve! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 585 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.