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Hollywood Feed

5.0
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About this business

Hollywood Feed is a natural and holistic pet specialty retail store in McKinney, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members t... read more

Location details

2851 Craig Dr, Suite 200D, McKinney, TX, 75070, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.01,508 reviews
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Jamie B.'s profile image
Jamie B. 
on Birdeye

a year ago

I love this place! It’s a trip my dogs and I look forward too. All the staff are wonderful and they always have my dogs best interest at heart. I know their advice is what they would do for their own pets. I wouldn’t go anywhere else for food, treats or supplements. 

Business response:

Jamie, First, I assure you, we look forward to your trips in as much as we do. I know we love to meet the tail-waggers behind the purchases! Second, our buyers would never buy anything we would not give our pets. Some of our first product consumers are our store and office paws. At Hollywood Feed we believe in being there for you and your family as if it were our own. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services... read more

Barbara B.'s profile image
Barbara B. 
on Birdeye

a year ago

Great service 

Business response:

Barbara, We are always excited to receive such an amazing review! Thank you! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Susan K.'s profile image
Susan K. 
on Birdeye

a year ago

Always so helpful and a pleasure to talk with at this location 

Business response:

Susan, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon. 

Crista B.'s profile image
Crista B. 
on Birdeye

a year ago

Very helpful and knowledgeable staff. 

Business response:

Crista, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderfu... read more

Jamie B.'s profile image
Jamie B. 
on Birdeye

a year ago

I love this place! It’s a trip my dogs and I look forward too. All the staff are wonderful and they always have my dogs best interest at heart. I know their advice is what they would do for their own pets. I wouldn’t go anywhere else for food, treats or supplements. 

Business response:

Jamie, First, I assure you, we look forward to your trips in as much as we do. I know we love to meet the tail-waggers behind the purchases! Second, our buyers would never buy anything we would not give our pets. Some of our first product consumers are our store and office paws. At Hollywood Feed we believe in being there for you and your family as if it were our own. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services... read more

Barbara B.'s profile image
Barbara B. 
on Birdeye

a year ago

Great service 

Business response:

Barbara, We are always excited to receive such an amazing review! Thank you! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Crista B.'s profile image
Crista B. 
on Birdeye

a year ago

Very helpful and knowledgeable staff. 

Business response:

Crista, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderfu... read more

Teresa K.'s profile image
Teresa K. 
on Birdeye

a year ago

Clean store, unique items however in this trip they were out of what I came in for, didn’t carry another item, I couldn’t find the third item- not my day for sure. But typically it has been a good experience in the past. 

Business response:

Teresa, thank you for taking the time to leave us a review. We would like to know the product you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it shipped to you. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we apologize for not having what you needed at the time. This has been a difficult time to keep certain product... read more

Teresa K.'s profile image
Teresa K. 
on Birdeye

a year ago

Clean store, unique items however in this trip they were out of what I came in for, didn’t carry another item, I couldn’t find the third item- not my day for sure. But typically it has been a good experience in the past. 

Business response:

Teresa, thank you for taking the time to leave us a review. We would like to know the product you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it shipped to you. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we apologize for not having what you needed at the time. This has been a difficult time to keep certain product... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 1,508 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m. 

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