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Hollywood Feed

4.9

About this business

Location details

2851 Craig Dr, Suite 200D, McKinney, TX, 75070, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,769 reviews
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Mandi R.'s profile image
Mandi R. 
5 years ago

The customer service here is always five star. I won’t go anywhere else. I also love the rewards program which allows me a credit after spending a certain amount. I usually get a free bag of dog food with my credit, which is always nice. I love this store and not just because I found my fur baby at an adoption event here. 

Business response:

Mandi, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. We're thrilled you appreciate our Frequent Feeder Program and hope to see you again soon! 

Paige E.'s profile image
Paige E. 
5 years ago

Manager is friendly and considerate! 

Business response:

Paige, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Courtney K.'s profile image
Courtney K. 
5 years ago

This store is so dependable! Friendly people and great products. My picky old cat is constantly switching foods and Hollywood Feed allows exchanges, which saves me money and frustration. My dog loves the treats that we receive as a bonus in our deliveries. 

Business response:

Thank you for your superb review, Courtney! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We stand behind our products and like our promise says, “If you don’t love it, and your pet doesn’t love it, we will gladly replace it or refund it!” We look forward to seeing you again soon! 

Mandi R.'s profile image
Mandi R. 
5 years ago

The customer service here is always five star. I won’t go anywhere else. I also love the rewards program which allows me a credit after spending a certain amount. I usually get a free bag of dog food with my credit, which is always nice. I love this store and not just because I found my fur baby at an adoption event here. 

Business response:

Mandi, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. We're thrilled you appreciate our Frequent Feeder Program and hope to see you again soon! 

Paige E.'s profile image
Paige E. 
5 years ago

Manager is friendly and considerate! 

Business response:

Paige, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Courtney K.'s profile image
Courtney K. 
5 years ago

This store is so dependable! Friendly people and great products. My picky old cat is constantly switching foods and Hollywood Feed allows exchanges, which saves me money and frustration. My dog loves the treats that we receive as a bonus in our deliveries. 

Business response:

Thank you for your superb review, Courtney! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We stand behind our products and like our promise says, “If you don’t love it, and your pet doesn’t love it, we will gladly replace it or refund it!” We look forward to seeing you again soon! 

Connie C.'s profile image
Connie C. 
5 years ago

Very nice young man He was very helpful 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Bo E.'s profile image
Bo E. 
5 years ago

Very informative,nice caring people, I will definitely be a return customer. 

Business response:

Bo, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Megan T.'s profile image
Megan T. 
5 years ago

Always friendly and great customer service! 

Business response:

Megan, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great, too! Thank you for the review and hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,769 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.