This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Richardson, TX
About this business
Location details
1415 E Renner Rd, Building B Suite 200, Richardson, TX, 75082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
My pups love this store and the items it provides. On the last visit, while I was definitely helped, the cashier was condescending which I did not appreciate. She did ultimately help but a lighter tone would have been nicer.
Business response:
Thank you for taking the time to leave us a review, Sarah. We always appreciate feedback from our customers no matter how negative as it helps our company learn and improve. Our goal is to always provide an excellent customer service experience, so I'd like to apologize as it seems we dropped the ball during your visit. It's never our intention to be condescending to our customers, so this will be escalated to the regional manager of that location, Avery, for her to address this issue with our team. If you would like to r... read more
Friendly and always good service
Business response:
Thank you for the splendid review, Duran! We're thrilled you're pleased with our service and hope to see you again soon!
Friendly and always good service
Business response:
Thank you for the splendid review, Duran! We're thrilled you're pleased with our service and hope to see you again soon!
Great customer service; product in store is good and American made.
Business response:
Thank you for the wonderful review, Adrienne! We're thrilled you're pleased with our service and hope to see you again soon!
Great customer service; product in store is good and American made.
Business response:
Thank you for the wonderful review, Adrienne! We're thrilled you're pleased with our service and hope to see you again soon!
Knowledgeable staff and great selection
Business response:
Thank you so much for the fantastic review, Tonya! Our team strives to go above and beyond to provide excellent service and quality products during every visit! We're thrilled you are pleased and hope to see you again soon!
Knowledgeable staff and great selection
Business response:
Thank you so much for the fantastic review, Tonya! Our team strives to go above and beyond to provide excellent service and quality products during every visit! We're thrilled you are pleased and hope to see you again soon!
Great product selection and customer service! Love their involvement with rescue groups!
Business response:
Hi, Renata! Thank you so much for your positive review! Our buying team works hard to ensure we have the very best products at the very best prices and our staff attends 40-50 hours of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives and we make it our mission to make them a part of the Feed Family! Almost every single one of us has at least one furkid at home, so we get it! We are happy to be able to h... read more
excellent and knowledgeable staff. Service is beyond wonderful every time. I consider this crew to be friends. It is like that. They are the best.
Business response:
Hi, Holly! Thank you so much for this marvelous review! Our staff seeks to provide the finest level of service achievable while offering our customers the best prices possible! We go through about 40-50 hours of classroom-style training each year to stay up-to-date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Our guests are so much more than just customers! They become family! We are so happy to have you as part of the Feed Family! We hope ... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,333 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.