Hollywood Feed's cover image
Claimed

This profile has been claimed by the business owner or representative.

Hollywood Feed

5.0
Get directions

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more

Location details

12206 Copper Wy, Suite 128, Charlotte, NC, 28277, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.01,264 reviews
Select a rating
Jimmy K.'s profile image
Jimmy K. 
on Birdeye

a year ago

Great customer service, product, and grooming shop. 

Business response:

Jimmy, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Bob C.'s profile image
Bob C. 
on Birdeye

a year ago

The associate I talked to was was very knowledgeable and helpful. Offered good suggestions. Helped getting me to have home delivery 

Business response:

Bob, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. We are also thrilled to hear our associate It is al... read more

Love A.'s profile image
Love A. 
on Birdeye

a year ago

Great customer service and well organized! 

Business response:

Love, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Jennifer T.'s profile image
Jennifer T. 
on Birdeye

a year ago

We have been taking our furry babies, Henry and Abby, to Tammy for over a year and are so happy to have found her! Tammy is so calm and does a great job! 

Business response:

Jennifer, we’re very proud of the compliment on our team member at our Toringdon store! We are pleased to have this team member on our staff. We value every customer and believe in having a connection and bond in making you feel like family! At Hollywood Feed we believe in going above and beyond for our customers and ensuring a fantastic experience! We are THRILLED you enjoyed your shopping experience! Thank you for shopping at Hollywood Feed, and we look forward to seeing you and your sweet pups again! 

Bob C.'s profile image
Bob C. 
on Birdeye

a year ago

The associate I talked to was was very knowledgeable and helpful. Offered good suggestions. Helped getting me to have home delivery 

Business response:

Bob, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. We are also thrilled to hear our associate It is al... read more

Jimmy K.'s profile image
Jimmy K. 
on Birdeye

a year ago

Great customer service, product, and grooming shop. 

Business response:

Jimmy, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Love A.'s profile image
Love A. 
on Birdeye

a year ago

Great customer service and well organized! 

Business response:

Love, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Jonathan G.'s profile image
Jonathan G. 
on Birdeye

a year ago

Always a pleasure to do business. Staff is very friendly and management runs a good crew and keeps the store in pristine shape. 

Business response:

Jonathan, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Crystal K.'s profile image
Crystal K. 
on Birdeye

a year ago

Always so helpful and cheerful and just great people and it just makes you want to come back 

Business response:

Crystal, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 1,264 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com