Hollywood Feed

Business response:

Andrea, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon! 

Business response:

Anne, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon! 

Business response:

Ellen, thank you so much for this awesome feedback! We are so happy to hear about your great experience with our staff. We think they’re pretty great too! Our team attends monthly training so we can better serve our customers and their furry friends! We're also ecstatic to hear you enjoy our awesome Price Match Guarantee! If you find an identical item at another retailer for a lower price, don't hesitate to let us know so we can investigate and match it for you! Finally, please email us at bark@hollywoodfeed.com if you think... read more

Business response:

Thank you for this feedback, Patrick. Our Windermere store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon. 

Business response:

Ellen, thank you so much for this awesome feedback! We are so happy to hear about your great experience with our staff. We think they’re pretty great too! Our team attends monthly training so we can better serve our customers and their furry friends! We're also ecstatic to hear you enjoy our awesome Price Match Guarantee! If you find an identical item at another retailer for a lower price, don't hesitate to let us know so we can investigate and match it for you! Finally, please email us at bark@hollywoodfeed.com if you think... read more

Business response:

Thank you for this feedback, Patrick. Our Windermere store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon. 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon! 

Business response:

Deborah, we are so grateful for your wonderful feedback! We are pleased to hear that the staff at our Windermere location was able to provide you with the best possible service. Great customer service is something that we strive for. We think they’re pretty great too! Thank you for the review and hope to see you again soon!