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Hollywood Feed
- Pet Stores
- Cumming, GA
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Cumming, GA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
2990 Buford Hwy, Cumming, GA, 30041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
We love Hollywood feed. The employees are very friendly and knowledgeable about their products.
Business response:
Cindy, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
You need to advertise that you have wild bird seeds in your emails. Also should carry more hardware to hang feeders and more variety of feeders especially Squirrel Buster feeders they are excellent against squirrels. Staff was pleasant and helpful.
Business response:
Wayne, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We will gladly pass on your recommendation for the items to our buyers. We hope to see you again soon!
You need to advertise that you have wild bird seeds in your emails. Also should carry more hardware to hang feeders and more variety of feeders especially Squirrel Buster feeders they are excellent against squirrels. Staff was pleasant and helpful.
Business response:
Wayne, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We will gladly pass on your recommendation for the items to our buyers. We hope to see you again soon!
We love Hollywood feed. The employees are very friendly and knowledgeable about their products.
Business response:
Cindy, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Great customer service but the treats are not as plentiful as Rucker’s had them
Business response:
Thank you for the splendid review, Rita! Our team strives to go above and beyond to ensure an excellent experience for our customers. To that end, we have a buying department dedicated to ensuring a vast selection of treats to make available at all our store locations. I'm sorry to hear the treat selection at our Buford location is less than it used to be, so I have escalated this issue to the Store's Regional Manager as well as our Operations Director for their consideration. In the meantime, please reach out to bark@ho... read more
Great friendly service. Very helpful. Answers all of our questions about having a new puppy. Will be my go to place for sure.
Business response:
Thank you for the terrific feedback, Diane! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. We are so glad you and your new puppy are part of our Feed Family, and we hope to see you again soon!
Great customer service but the treats are not as plentiful as Rucker’s had them
Business response:
Thank you for the splendid review, Rita! Our team strives to go above and beyond to ensure an excellent experience for our customers. To that end, we have a buying department dedicated to ensuring a vast selection of treats to make available at all our store locations. I'm sorry to hear the treat selection at our Buford location is less than it used to be, so I have escalated this issue to the Store's Regional Manager as well as our Operations Director for their consideration. In the meantime, please reach out to bark@ho... read more
Always greeted and asked if I need help. Customer service is wonderful.
Business response:
Kelly, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Great friendly service. Very helpful. Answers all of our questions about having a new puppy. Will be my go to place for sure.
Business response:
Thank you for the terrific feedback, Diane! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. We are so glad you and your new puppy are part of our Feed Family, and we hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,045 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 6:30 p.m.