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Hollywood Feed

4.9
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About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Cumming, GA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more

Location details

2990 Buford Hwy, Cumming, GA, 30041, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,006 reviews
5
925
4
54
3
15
2
0
1
0
12 reviews have no rating
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Beth B.'s profile image
Beth B. 
on Birdeye

a year ago

Always friendly helpful service. 

Business response:

We are always excited to receive such an amazing review! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon! 

Nina O.'s profile image
Nina O. 
on Birdeye

a year ago

There was a lady there. I can’t remember her name but she was very helpful. I just got a new Boxer puppy and she was very knowledgeable about dogs and what different breeds may need.. She informed us of store specials, was very polite and wished us luck with the new puppy. She made us feel very welcome and we will continue being loyal customers to your store. 

Business response:

Nina, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Haley W.'s profile image
Haley W. 
on Birdeye

a year ago

Wonderful customer service! 10/10 

Business response:

Haley, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! Come see us again soon! 

Amy A.'s profile image
Amy A. 
on Birdeye

a year ago

Great customer service and friendly! 

Business response:

Amy, We are always excited to receive such an amazing review! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon! 

Ellen W.'s profile image
Ellen W. 
on Birdeye

a year ago

Hi! Always greeted with a “Hello!” and a “Can I help you find something?” when I come in. 

Business response:

We are so grateful for your wonderful feedback! We are pleased to hear that Ellen at our Windermere location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon. 

Selvi K.'s profile image
Selvi K. 
on Birdeye

a year ago

Very friendly and helpful staff. 

Business response:

Thank you for this amazing review, Selvi!! Our team works hard to provide the best experience during each visit. 

Latoya P.'s profile image
Latoya P. 
on Birdeye

a year ago

Cashier was not friendly. Love Hollywood feed! 

Business response:

Latoya, Thank you for taking the time to leave us a review. We always appreciate customer feedback, even negative, as it helps us to learn and improve as a company. At Hollywood Feed we take pride in providing excellent customer service, so I would like to apologize for your recent experience as it appears we’ve dropped the ball. Great customer service should be reflected throughout the company at every level. We do apologize for your latest experience at the Windermere store. This will be escalated to the regional manager ... read more

Amy A.'s profile image
Amy A. 
on Birdeye

a year ago

Great customer service and friendly! 

Business response:

Amy, We are always excited to receive such an amazing review! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon! 

Ellen W.'s profile image
Ellen W. 
on Birdeye

a year ago

Hi! Always greeted with a “Hello!” and a “Can I help you find something?” when I come in. 

Business response:

We are so grateful for your wonderful feedback! We are pleased to hear that Ellen at our Windermere location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon. 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,006 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Friday at 9:00 a.m.