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Hollywood Feed
- Pet Stores
- The Woodlands, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in The Woodlands, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family memb... read more
Location details
4747 Research Forest Dr, Suite 200, The Woodlands, TX, 77381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service and the store is always clean and straightened.
I love going into this store. It’s always an educational lesson for my family and I. The staff is highly knowledgeable and answer all our questions. As a customer I always look for staff knowledge and the quality of dog food.
Business response:
Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedba... read more
Friendly employees Well stocked
Business response:
Michele this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.... read more
Great customer service! Kim is so great for this store!
Business response:
Thank you Lauren for the wonderful review! Kim is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best products for your furbaby. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to... read more
Always friendly and helpful! Makes shopping enjoyable.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more
The staff is always friendly and helpful.
Business response:
Krisit, we are so glad you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Only place I can find a certain dog food, so I really appreciate that. Employee knew her frozen food info very well, and was quite courteous. Always a good experience at this store.
Business response:
Zena, thank you for being our 5-star customer! We appreciate you and value your support! We are dedicated and committed to you and your pet(s) at Hollywood Feed. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seein... read more
I usually get great customer service but on 12/24 my daughter purchased 4 Christmas toys and (used my phone number)that she thought was buy 1 get 1 free but one of the toys was not part of the special and I was very upset that the young man behind the register did not say anything about the fact that one of the toys did not qualify for a buy 1 get one free and give her the option to get another toy that would qualify for the special
Business response:
Michelle, Thank you for this feedback. Our Crochrans Crossing store works hard to give good customer service to everyone. Although every visit may not be perfect, we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experiences with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon. Amber W. Customer Service Hollywood Fe... read more
Rome was very knowledgeable and helpful!
Business response:
Thank you Lori for the wonderful review! Rome is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best food for your animal. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 501 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.
Need help? Contact us.
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