This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Lexington, SC
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Lexington, SC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more
Location details
5228 Sunset Blvd, Suite C, Lexington, SC, 29072, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
If this had been my first time visiting the store, I may not ever return. The product selection was great, however the customer service was disappointing. I asked the associate if they had a particular type of dog food recommended by my veterinarian. She said, in what I perceived as a judgemental tone, "we don't carry grocery store brands here." How rude and disrespect! This store's employees are usually super upbeat and helpful. I may give it another chance but please teach your employees not to be snooty. I don't think she... read more
The staff is very knowledgeable and friendly! My favorite pet food store😊
Business response:
Kathy, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition, and we are enthusiastic about sharing our expertise with our customers. Come back and see us again soon!
I made the decision to transition my dogs to new food. The sales associates took my considerations and recommended a brand that will work for my dogs. My dogs are thoroughly enjoying their new food!
Business response:
Ross, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon!
Always courteous and knowledgeable.
Business response:
Debbie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
I made the decision to transition my dogs to new food. The sales associates took my considerations and recommended a brand that will work for my dogs. My dogs are thoroughly enjoying their new food!
Business response:
Ross, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon!
Always courteous and knowledgeable.
Business response:
Debbie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Great customer service. I love their products
Business response:
Karen, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Great customer service every time we come in!!
Business response:
Mary, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Great customer service. I love their products
Business response:
Karen, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 832 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 10:00 a.m.