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Hollywood Feed
- Pet Stores
- Charleston, SC
About this business
Location details
1133 Savannah Hwy, Suite 540, Charleston, SC, 29407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service. I called ahead and ordered several flavors of Fromm's dry cat food for pick up. They were ready and waiting for me. I mentioned I had a 10% discount but couldn't figure out how to get it and they took my phone and got it for me. Well done, and it barely took 5 min.
Business response:
Sherri, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback!
kind and knowledgeable team!!
Business response:
Raegan, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback!
Would love some discounts on the products I buy
Business response:
Thank you Debbie, for taking the time to write us a review! However, I am sorry to hear you were disappointed with our prices. We have a team dedicated to keeping our prices competitive with other pet supply retailers, while still maintaining the MAP prices that are required by the brands we carry. We even have a Price Match Guarantee! If you are able to find an identical product at another retailer listed at a cheaper price, we will investigate and match it for you! Thank you again for your feedback and we hope to see you a... read more
kind and knowledgeable team!!
Business response:
Raegan, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback!
The staff was great to suggest what I may need to help my teething puppy.
Business response:
Thank you for the awesome review, Rachelanne! Our team attends monthly training on products, pet health, and nutrition to better recommend quality products for your pet's specific needs! We hope to see you again soon!
The staff was great to suggest what I may need to help my teething puppy.
Business response:
Thank you for the awesome review, Rachelanne! Our team attends monthly training on products, pet health, and nutrition to better recommend quality products for your pet's specific needs! We hope to see you again soon!
My dogs loved the treats and the new dog food.
Business response:
Thank you for the wonderful review, Susan! We're thrilled you're pleased and hope to see you again soon!
ALWAYS great customer service. My dogs also love going in the store.
Business response:
Thank you for the wonderful review, Thomas! Our team strives to provide an excellent experience for every customer - especially our four-legged ones! We're thrilled you and your dogs are pleased and hope to see you again soon!
First visit and I was blown away. Stocked to the ceiling with any and every thing my pup could need. I got great help from a well informed store associate. I found MY one stop shopping source.
Business response:
Mike, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We are delighted to have you as part of the Feed Family! We're thrilled you're pleased with our service and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,200 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.