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910 High St, Worthington, OH, 43085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
This visit was my first time since the store changed ownership. I was immediately greeted and asked if I needed help. I explained why I was there and the person walked with me to the area and spent time answering my questions. We talked about other items as well. She spent time with me and explained various things about the store including sales, etc. So often today when I go into a store I feel like the employees don’t really want to be helpful and/or don’t care if I’m there or not. My experience with Hollywood Feed was jus... read more
Business response:
Kay, thank you for being our 5-star customer! We appreciate you and value your support! We are dedicated and committed to you and your pet(s) at Hollywood Feed. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing... read more
Alissa was very help and welcoming. She knew a lot about the products I was purchasing.
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritioni... read more
Knowledgeable people working there!
Business response:
Laura, We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.holly... read more
Friendly staff & great service
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Robyn! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Customer service is always great!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more
they were super sweet and helpful and gave my gsd's treats! they loved it!
Business response:
Abbey, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Had a very good talk about nutrition for my small dog.
Business response:
Charles, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Manager and staff are excellent. I always enjoy coming into the store, and getting their advice.
Business response:
We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Only drawback is that the Polaris store carried a bulk dog cookie that appears Worthington does not & that is my dogs favorite cookie (looks like a pecan sandy). Maybe Worthington was just out of stock???
Business response:
Hi, Michelle! Thank you for the 5-Star review! It is very likely that the Worthington location was out of stock, but if we are ever out of stock of something you need, feel free to let a team member know and that product can be ordered for you and will be available to pick up in store within a day or two. We hope to see you again soon!
Hollywood Feed has a 4.9 star rating with 357 reviews.
Hollywood Feed is open now. It will close at 7:30 p.m.