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Hollywood Feed
- Pet Stores
- Olive Branch, MS
About this business
Location details
7363 Goodman Rd, Olive Branch, MS, 38654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I have the option your customer service is average but I am more concerned about the way the managers act
Business response:
Fred, thank you for reaching out to us with your concerns. Hearing from our customers is important to us. Even if the feedback is negative, we appreciate the communication so that we know what needs to be addressed. We strive to create a positive customer experience and to do what is right by our customers. I am sorry to hear about your recent experience at this location. I have reached out to the store's Regional Manager. She will be investigating the concerns and discussing this with the staff at this location. If you woul... read more
Love love this place! They are always super helpful and happy to help. They replaced my 3 bags of food that had bone fragments (?) in it and helped me find a great replacement. I always love visiting my local Hollywood feed and will never go anywhere else for my pet needs.
Business response:
Thanks for the wonderful review, Hannah! Our team works hard to provide the best experience for all of our guests!! We are sorry to hear about your experience with a certain food, but we are glad to hear that you were pleased with the service that you received - and we hope to see you again soon!
Knowledgeable people - very friendly - great service...
Business response:
Edd, we are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
Very personable staff
Business response:
Michael, thanks so much for this great review! Our staff works very hard to provide amazing customer service and we are happy to hear you believe they are doing just that! We hope to see you again soon!
I have the option your customer service is average but I am more concerned about the way the managers act
Business response:
Fred, thank you for reaching out to us with your concerns. Hearing from our customers is important to us. Even if the feedback is negative, we appreciate the communication so that we know what needs to be addressed. We strive to create a positive customer experience and to do what is right by our customers. I am sorry to hear about your recent experience at this location. I have reached out to the store's Regional Manager. She will be investigating the concerns and discussing this with the staff at this location. If you woul... read more
Love love this place! They are always super helpful and happy to help. They replaced my 3 bags of food that had bone fragments (?) in it and helped me find a great replacement. I always love visiting my local Hollywood feed and will never go anywhere else for my pet needs.
Business response:
Thanks for the wonderful review, Hannah! Our team works hard to provide the best experience for all of our guests!! We are sorry to hear about your experience with a certain food, but we are glad to hear that you were pleased with the service that you received - and we hope to see you again soon!
Knowledgeable people - very friendly - great service...
Business response:
Edd, we are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
Great customer service & products
Business response:
Chastity, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Very personable staff
Business response:
Michael, thanks so much for this great review! Our staff works very hard to provide amazing customer service and we are happy to hear you believe they are doing just that! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 2,097 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.