This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Jackson, MS
About this business
Location details
4500 I-55 Frontage Rd N, Suite 194, Jackson, MS, 39211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The lady at the cash register was very nice and helpful. However, one of the other workers walked through the store with a ladder and before giving me and my fiancé time to move out of the way she said, “I can go another way if you need me to” in an extremely disrespectful and sarcastic tone. My fiancé and I thought it was completely unnecessary and she could have easily said something along the lines of “can I squeeze past you?” Or “coming behind you, excuse me” It was just extremely unprofessional. Unfortunately we did no... read more
Business response:
Nancy, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Highland Village location have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Michael Egner, so that he can address this matter with the team. Pleas... read more
The lady at the cash register was very nice and helpful. However, one of the other workers walked through the store with a ladder and before giving me and my fiancé time to move out of the way she said, “I can go another way if you need me to” in an extremely disrespectful and sarcastic tone. My fiancé and I thought it was completely unnecessary and she could have easily said something along the lines of “can I squeeze past you?” Or “coming behind you, excuse me” It was just extremely unprofessional. Unfortunately we did no... read more
Business response:
Nancy, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Highland Village location have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Michael Egner, so that he can address this matter with the team. Pleas... read more
I started shopping with you 2yrs ago. Only seen one black employed there. He’s no longer there. I noticed how uncomfortable he was and could instantly tell that environment was not in favor to my people! African Americans. Why is there NO DIVERSITY in this place? No African Americans working there. I’m starting to feel that we’re not welcomed there. I will share my views via Social Media if this matter is not addressed
Business response:
Charlotte, thank you very much for taking the time to leave us with your feedback. We appreciate all feedback, including negative, as it truly helps us understand where we need to learn and grow. We are sorry that you feel as if the black community is not being fairly represented within our Jackson location. We are a company that truly believes in diversity and does not discriminate on any level - including race. We do our best to hire the most qualified candidate, which means that we do not judge based on the color of your ... read more
I started shopping with you 2yrs ago. Only seen one black employed there. He’s no longer there. I noticed how uncomfortable he was and could instantly tell that environment was not in favor to my people! African Americans. Why is there NO DIVERSITY in this place? No African Americans working there. I’m starting to feel that we’re not welcomed there. I will share my views via Social Media if this matter is not addressed
Business response:
Charlotte, thank you very much for taking the time to leave us with your feedback. We appreciate all feedback, including negative, as it truly helps us understand where we need to learn and grow. We are sorry that you feel as if the black community is not being fairly represented within our Jackson location. We are a company that truly believes in diversity and does not discriminate on any level - including race. We do our best to hire the most qualified candidate, which means that we do not judge based on the color of your ... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 965 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 10:00 a.m.