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Hollywood Feed
- Pet Stores
- Sugar Land, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Sugar Land, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
13574 University Blvd, Suite 100, Sugar Land, TX, 77479, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Amazingly helpful, incredibly knowledgeable, will definitely be a repeat customer. Our senior dogs love their new food and we couldnt be happier!
Business response:
Jessica, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers. We understand that dogs are a huge part of our customer’s lives, and we make it our mission to make them a part of the Feed Family! We're so glad to hear your senior pups have found a food they love. We hope to see you again soon.
Very helpful and friendly people who work there.
Business response:
Cindy, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit! Thank you again, and we hope to see you again soon!
Excellent customer service! The staff took time to help me find a new food for my dogs. I also love the return policy on food. I will definitely be back!
Business response:
Tiffany, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customer’s lives, and we make it our mission to make them a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. We're thrilled to hear you were able to find a dog food ... read more
Great Service - fair pricing.
Business response:
Deborah, thank you so much for this marvelous review! Our staff seeks to provide the finest level of service achievable while offering our customers the best prices possible! Don't forget about our Price Match Guarantee, where we'll match a lower price on an identical item at another retailer. Come back and see us again soon!
Pam and the full team were amazing creating me gave me dog orbit all the attention he wanted.Great information on dog and cat food I wanted to know thought me a few other things dental treats,goat milk,kibble, bully stick yeah we got some goodies sure will be back ;) great service great team!!! BTW it didn't let me star it So !!!! 5 star service !!!!!!
Business response:
Wendy, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We are continually educating our staff on how to better serve you, and it’s wonderful to have such great feedback! We’ve actually opened up much of our internal training to the public; you can now view resources and training classes at hfu.hollywoodfeed.com. Thank you a... read more
Great Service - fair pricing.
Business response:
Deborah, thank you so much for this marvelous review! Our staff seeks to provide the finest level of service achievable while offering our customers the best prices possible! Don't forget about our Price Match Guarantee, where we'll match a lower price on an identical item at another retailer. Come back and see us again soon!
Excellent customer service! The staff took time to help me find a new food for my dogs. I also love the return policy on food. I will definitely be back!
Business response:
Tiffany, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customer’s lives, and we make it our mission to make them a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. We're thrilled to hear you were able to find a dog food ... read more
Pam and the full team were amazing creating me gave me dog orbit all the attention he wanted.Great information on dog and cat food I wanted to know thought me a few other things dental treats,goat milk,kibble, bully stick yeah we got some goodies sure will be back ;) great service great team!!! BTW it didn't let me star it So !!!! 5 star service !!!!!!
Business response:
Wendy, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We are continually educating our staff on how to better serve you, and it’s wonderful to have such great feedback! We’ve actually opened up much of our internal training to the public; you can now view resources and training classes at hfu.hollywoodfeed.com. Thank you a... read more
Excellent customer service
Business response:
Jami, thank you for the wonderful review! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,328 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.