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Hollywood Feed
- Pet Stores
- Sugar Land, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Sugar Land, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
13574 University Blvd, Suite 100, Sugar Land, TX, 77479, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Very helpful customer service. Greet you at every time u walk in. Very kind.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Excellent service, good quality food for the animals.
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
I love the expansion! Thank you for your wonderful service and return policy! There are treats and chews close to the ground in numerous areas and my dog grabs them which is a big problem. For this reason, I don’t feel comfortable bringing my dog in the store. I’d really like if they weren’t displayed so low since I don’t want to purchase every chew that they grab.
Business response:
Hi Andrea, thank you so much for your 5-star review! We are excited to hear that the Sugar Land location is taking such great care of you and your dog! I have forwarded your concerns about the low placement of snacks and treats to the store, so that they can take your recommendations into consideration. Thank you so much for being part of the Hollywood Feed family!
We had a howling good time at the grand reopening! Cupcakes were awesome and the staff was so friendly and organized despite it being so busy! Very knowledgeable too
Business response:
We are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Excellent service, good quality food for the animals.
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
friendly and knowledgeable, great selection of nicer products than found at regular "big box" pet stores
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
It’s the one stop for pet supplies. And I love the team there. They are all so helpful and had great advices every time for our dogs.
Business response:
We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Customer Service employee was courteous, helpful, and knowledgeable. Overall, a very pleasant shopping experience.
Business response:
Loraine, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Very knowledgeable staff
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,325 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.