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2031 S Germantown Rd, Germantown, TN, 38138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
always willing to assist and very nice and professional ; and always have answers
Business response:
Sam, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon!
The staff was friendly and very helpful!
Always helpful staff. The store is the right size. A lot of items cost less than at other stores
Business response:
Donna, thank you so much for such an outstanding review! We are THRILLED that you love our Germantown store! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Always very helpful!
Business response:
Paul, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Always helpful
Business response:
Thank you Peggy for this feedback. Our Germantown store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.
Great Customer Service
Business response:
Courtney, we are always excited to receive such a wonderful review! Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon!
The staff was friendly and very helpful!
Always helpful
Business response:
Thank you Peggy for this feedback. Our Germantown store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.
I LOVE Hollywood Feed! Great customer service and awesome selection of top quality products
Business response:
Pam, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Hollywood Feed has a 4.9 star rating with 1,546 reviews.
Hollywood Feed is open now. It will close at 7:30 p.m.