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2031 S Germantown Rd, Germantown, TN, 38138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Everyone is helpful. They each will answer my questions in a nice and polite way.
Business response:
Jami, thank you so much for your stellar review! We're so happy about our employees helping out our customers. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Come visit us again soon!
Friendly and helpful staff. Had exactly what I needed.
Business response:
Katie, thank you so much for your stellar review! We're so happy about our employees helping out our customers. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Come visit us again soon!
Your entire operation is first class!! The store is always clean and neat and your employees are very friendly and helpful ~ Makes coming in a real pleasure!!!!!
Business response:
Ellen, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
Great service as usual
Business response:
William, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
always willing to assist and very nice and professional ; and always have answers
Business response:
Sam, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon!
always willing to assist and very nice and professional ; and always have answers
Business response:
Sam, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon!
The staff was friendly and very helpful!
Always very helpful!
Business response:
Paul, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Always helpful
Business response:
Thank you Peggy for this feedback. Our Germantown store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.
Hollywood Feed has a 4.9 star rating with 1,560 reviews.
Hollywood Feed is open now. It will close at 7:30 p.m.