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Hollywood Feed
- Pet Stores
- Woodstock, GA
About this business
Location details
2295 Towne Lake Pkwy, Suite 140, Woodstock, GA, 30189, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Excellent service!
Business response:
Stacy, we are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback! We hope to see you back again soon.
Salesperson was knowledgeable and quite helpful. My fur babies loved all their new treats!
Business response:
Wendy, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customers' lives, and we make it our mission to make them a part of the Feed Family! It is always a pleasure to have such wonderful feedback! We hope to see you back again soon.
Salesperson was knowledgeable and quite helpful. My fur babies loved all their new treats!
Business response:
Wendy, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customers' lives, and we make it our mission to make them a part of the Feed Family! It is always a pleasure to have such wonderful feedback! We hope to see you back again soon.
Beautiful, well stocked store! I was helped quickly and guided to the item I was looking for with any information I needed provided by the kind employee.
Beautiful, well stocked store! I was helped quickly and guided to the item I was looking for with any information I needed provided by the kind employee.
Helped me choose just the right toys for my little pup! Great selection of toys and foods.
Helped me choose just the right toys for my little pup! Great selection of toys and foods.
My first visit was good. The second time for my food return, the clerk wasn’t helpful at all. She was stocking shelf when I entered and told me to get what I needed. No help offered to find new food.
This was my first visit to Hollywood Feed. I was searching for new food for my cat and told the young man my dilemma. He told me the company focus was on dogs but pointed out an aisle that cat food was in but no offer of help even though it was obvious I was struggling. There was another young female employee who did not offer to help. Finally an older woman approached me and asked if I needed help. She assisted me and I was happy at the end. I had heard good things about your company but apparently the Towne Lake store is n... read more
Business response:
Thank you for taking the time to leave us a review, Jack. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. We do value our customers and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. We do apologize for your latest experienc... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 621 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.