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Hollywood Feed - West Chester, OH

4.9
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in West Chester, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywo... read more

Location details

7996 Princeton Glendale Rd, West Chester, OH, 45069, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9432 reviews
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Jody H.'s profile image
Jody H. 
on Birdeye

a year ago

Great customer service and rewards. Debbie is great as are others. I was very skeptical with the changeover. One suggestion…name tags please. 

Business response:

Jody, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Jody H.'s profile image
Jody H. 
on Birdeye

a year ago

Great customer service and rewards. Debbie is great as are others. I was very skeptical with the changeover. One suggestion…name tags please. 

Business response:

Jody, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Lori A.'s profile image
Lori A. 
on Birdeye

a year ago

Never disappointed! Friendly, knowledgeable personnel. Always have what I need. Store is clean and well organized. 

Business response:

Lori, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience pleasant, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Lori A.'s profile image
Lori A. 
on Birdeye

a year ago

Never disappointed! Friendly, knowledgeable personnel. Always have what I need. Store is clean and well organized. 

Business response:

Lori, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience pleasant, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Carmen R.'s profile image
Carmen R. 
on Birdeye

a year ago

Got a lot of good information about feeding a dog with potential food allergies from the person working there on Saturday. 

Business response:

Carmen, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon!  

Carmen R.'s profile image
Carmen R. 
on Birdeye

a year ago

Got a lot of good information about feeding a dog with potential food allergies from the person working there on Saturday. 

Business response:

Carmen, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon!  

Barb S.'s profile image
Barb S. 
on Birdeye

a year ago

Great service and item is alway in stock. 

Business response:

Barb, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores well-stocked with a wide variety of quality products for each pet's specific needs while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Kelly H.'s profile image
Kelly H. 
on Birdeye

a year ago

I find the store to be clean, organized and well stocked. Most importantly every employee that I have encountered has been extremely friendly and helpful. 

Business response:

Kelly, thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Kelly H.'s profile image
Kelly H. 
on Birdeye

a year ago

I find the store to be clean, organized and well stocked. Most importantly every employee that I have encountered has been extremely friendly and helpful. 

Business response:

Kelly, thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 432 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.  

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