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Hollywood Feed

4.9
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Cornelius, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more

Location details

20623 Torrence Chapel Rd, Cornelius, NC, 28031, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9218 reviews
5
192
4
14
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8 reviews have no rating
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Bonnie L.'s profile image
Bonnie L. 
on Birdeye

a year ago

Great staff and self service spa wash 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Gary A.'s profile image
Gary A. 
on Birdeye

a year ago

I can always count on the advice they offer about their products. 

Business response:

We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Sam R.'s profile image
Sam R. 
on Birdeye

a year ago

Great customer service!! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Gary A.'s profile image
Gary A. 
on Birdeye

a year ago

I can always count on the advice they offer about their products. 

Business response:

We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Sam R.'s profile image
Sam R. 
on Birdeye

a year ago

Great customer service!! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Jenny C.'s profile image
Jenny C. 
on Birdeye

a year ago

Service was fine, but the prices are too high and higher than what I paid at Pet People and that was too high too. I’m going to have to shop around moving forward. Sorry 

Business response:

Jenny, thank you for taking the time to write us a review! We are sorry to hear you were disappointed with our prices. We have a team dedicated to keeping our prices competitive with other pet supply retailers. Our team works hard each day to ensure that we are providing the best products at the best prices, and our store associates and customer service team are always happy to assist in recommending a product that would fit your price range and all your fur babies' needs. Hollywood Feed does have a price-match guarantee if ... read more

Jenny C.'s profile image
Jenny C. 
on Birdeye

a year ago

Service was fine, but the prices are too high and higher than what I paid at Pet People and that was too high too. I’m going to have to shop around moving forward. Sorry 

Business response:

Jenny, thank you for taking the time to write us a review! We are sorry to hear you were disappointed with our prices. We have a team dedicated to keeping our prices competitive with other pet supply retailers. Our team works hard each day to ensure that we are providing the best products at the best prices, and our store associates and customer service team are always happy to assist in recommending a product that would fit your price range and all your fur babies' needs. Hollywood Feed does have a price-match guarantee if ... read more

Monica M.'s profile image
Monica M. 
on Birdeye

a year ago

I always loved the offering and the employees at PetPeople and I am hoping the store will t change under new ownership. They are the reason I buy from you and not online websites. Love the locql connection and the high standard quality of the brands 

Business response:

Monica, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more

Sheryl T.'s profile image
Sheryl T. 
on Birdeye

a year ago

Staff is always friendly and helpful. One less star as your prices are very high. 

Business response:

Sheryl, thank you so much for your fabulous review. We love hearing about the wonderful experiences our customers have had at our establishment! A great thing we are able to offer when it comes to pricing is our amazing price match guarantee! If you find a competitor that has the same product at a lower price, don't hesitate to let us know, we are happy to match that price! Thank you for your feedback and we hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 218 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.