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Hollywood Feed
- Pet Stores
- Rochester Hills, MI
About this business
Location details
3038 Walton Blvd, Rochester Hills, MI, 48309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
This is my local premium store that I have always shopped at despite another store telling me they were better because they are owned by individuals. That store did not give me good service and were quite arrogant and not willing to extend goodwill regarding unacceptable service from them. I will never shop there again and tell everyone I know about how they didn't make an effort to keep a customer. Keep the good service at this store and I will continue to support the store!
Business response:
Emily, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
This is my local premium store that I have always shopped at despite another store telling me they were better because they are owned by individuals. That store did not give me good service and were quite arrogant and not willing to extend goodwill regarding unacceptable service from them. I will never shop there again and tell everyone I know about how they didn't make an effort to keep a customer. Keep the good service at this store and I will continue to support the store!
Business response:
Emily, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
They have stopped carrying the canidae dog food, and probiotics that I relied on them for. Now I get all my high dollar items from pet supplies or chewy. Com. Hollywood Feed is good place to buy poop bags though.
Business response:
John, Thank you for taking the time to leave us a review. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we apologize for not having what you needed at this time. We would love to make a recommendation for a substitute! Please give our Customer Service Department a call at 1-888-816-8691 and they would be happy to further assist. Our household favorite... read more
They have stopped carrying the canidae dog food, and probiotics that I relied on them for. Now I get all my high dollar items from pet supplies or chewy. Com. Hollywood Feed is good place to buy poop bags though.
Business response:
John, Thank you for taking the time to leave us a review. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we apologize for not having what you needed at this time. We would love to make a recommendation for a substitute! Please give our Customer Service Department a call at 1-888-816-8691 and they would be happy to further assist. Our household favorite... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 416 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.