This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Dayton, OH
About this business
Location details
6221 Far Hills Ave, Dayton, OH, 45459, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Customer service was great.. dog food price is high but that’s every where .
Business response:
James, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. If you find an identical item at another retailer for a lower price, let us know so we can investigate and match it for you! Finally, please email us at bark@hollywoodfeed.com if you think one of our items is priced too high - we do miss things someti... read more
I love going here, the customer service is fantastic , and doesn’t feel like a typical pet chain store.
Business response:
Renate, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Mary was so helpful, and actually remembered me from a week or two ago. The only reason I didn’t give five stars is that you’ve not had the medium SpunkyPup antler chews in stock for several weeks. The Z Girls are so sad! 😢
Business response:
Thank you for this feedback, Kent. Our Dayton store works hard to give good customer service to everyone. We are glad Mary was so helpful! We are so glad to have her on our team.The next time you are in, we can get you one of our other antlers! If you or the Z girls don’t like it, we have an amazing Hollywood Feed Promise where you can exchange or get a refund until we find something your dogs are ga-ga for. If you have any additional questions about the policy or need a product recommendation, we at customer service would l... read more
Customer service was great.. dog food price is high but that’s every where .
Business response:
James, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. If you find an identical item at another retailer for a lower price, let us know so we can investigate and match it for you! Finally, please email us at bark@hollywoodfeed.com if you think one of our items is priced too high - we do miss things someti... read more
I love going here, the customer service is fantastic , and doesn’t feel like a typical pet chain store.
Business response:
Renate, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Mary was so helpful, and actually remembered me from a week or two ago. The only reason I didn’t give five stars is that you’ve not had the medium SpunkyPup antler chews in stock for several weeks. The Z Girls are so sad! 😢
Business response:
Thank you for this feedback, Kent. Our Dayton store works hard to give good customer service to everyone. We are glad Mary was so helpful! We are so glad to have her on our team.The next time you are in, we can get you one of our other antlers! If you or the Z girls don’t like it, we have an amazing Hollywood Feed Promise where you can exchange or get a refund until we find something your dogs are ga-ga for. If you have any additional questions about the policy or need a product recommendation, we at customer service would l... read more
Great service, friendly staff
Business response:
Adrienne, Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!
Great service, friendly staff
Business response:
Adrienne, Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!
It's been a disaster since Hollywood Feed took over and the wonderful staff at the Far Hills store has been left to pick up the pieces. Six months and there are still discrepancies between prices online and in the store. The final straw was when I ordered same day delivery of my dog food the morning before hospitalization for major surgery. I've been using this service for two years without issue until Hollywood Feed took over in March. I placed the order online from my local store early in the day, my card was charged immed... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 629 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.