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Hollywood Feed
- Pet Stores
- Cape Coral, FL
About this business
Location details
2311 Santa Barbara Blvd, Ste 101-103, Cape Coral, FL, 33991, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Employees would rather try to buy breeder dogs from customers rather than helping customers with their purchases. I don’t support breeding when so many dogs DIE in SHELTERS EVERYDAY!!!
Business response:
Melissa, thank you for your feedback and your call today. We're very sorry to hear about your experience, and we take your concerns seriously. Your information has been escalated to both the Regional Manager and the Vice President for your area, and they will be reaching out to you directly to discuss the situation further. We appreciate you bringing this to our attention and allowing us the opportunity to make it right.
Poor selection of products
Will not be back or recommend. Order online somewhere else. Rip-Off. No star rating.
Business response:
Kim, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it shipp... read more
I'm a upset. I went to purchase the regular food for my pet and at my visit before this one I had 135.00$ to redeem as needed. When I went to purchase the food, I was informed that I owed 5.00. The cashier informed me that the business had been sold to another corporation. I feel I am still owed the balance of the credit.
Cashier and manager didn't know how to use a Visa gift card
Cashier and manager didn't know how to use a Visa gift card
I'm a upset. I went to purchase the regular food for my pet and at my visit before this one I had 135.00$ to redeem as needed. When I went to purchase the food, I was informed that I owed 5.00. The cashier informed me that the business had been sold to another corporation. I feel I am still owed the balance of the credit.
I was due my free bag of dog food and you took away the only perk that was of any use to me
Business response:
Loretta, Thank you for your feedback! We appreciate your words. We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! With PetPeople stores joining the Hollywood Feed pack, your current PetPeeps Loyalty program will be transitioned to the Hollywood Feed Frequent Feeder program. You are not losing a perk. In fact, this means new perks, convenience, and flexibility for you! With regards to the bag of food, we would be happy to honor that for yo... read more
I was due my free bag of dog food and you took away the only perk that was of any use to me
Business response:
Loretta, Thank you for your feedback! We appreciate your words. We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! With PetPeople stores joining the Hollywood Feed pack, your current PetPeeps Loyalty program will be transitioned to the Hollywood Feed Frequent Feeder program. You are not losing a perk. In fact, this means new perks, convenience, and flexibility for you! With regards to the bag of food, we would be happy to honor that for yo... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 762 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.