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Hollywood Feed
- Pet Stores
- Cape Coral, FL
About this business
Location details
2311 Santa Barbara Blvd, Ste 101-103, Cape Coral, FL, 33991, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Very friendly and helpful people. The food I wanted to try was available in single cans so I can see how favorably it is accepted. The young lady assisting me was very knowledgeable and made some good suggestions. I will definitely return!
Business response:
Carole, we are delighted to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to hear about how our employees meet that goal! Our staff receives 40-50 hours of training each year on customer service and our carefully selected pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. W... read more
They were so helpful and kind.
Business response:
Judy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
They were so helpful and kind.
Business response:
Judy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Employees would rather try to buy breeder dogs from customers rather than helping customers with their purchases. I don’t support breeding when so many dogs DIE in SHELTERS EVERYDAY!!!
Business response:
Melissa, thank you for your feedback and your call today. We're very sorry to hear about your experience, and we take your concerns seriously. Your information has been escalated to both the Regional Manager and the Vice President for your area, and they will be reaching out to you directly to discuss the situation further. We appreciate you bringing this to our attention and allowing us the opportunity to make it right.
Poor selection of products
Will not be back or recommend. Order online somewhere else. Rip-Off. No star rating.
Business response:
Kim, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it shipp... read more
I'm a upset. I went to purchase the regular food for my pet and at my visit before this one I had 135.00$ to redeem as needed. When I went to purchase the food, I was informed that I owed 5.00. The cashier informed me that the business had been sold to another corporation. I feel I am still owed the balance of the credit.
Cashier and manager didn't know how to use a Visa gift card
I'm a upset. I went to purchase the regular food for my pet and at my visit before this one I had 135.00$ to redeem as needed. When I went to purchase the food, I was informed that I owed 5.00. The cashier informed me that the business had been sold to another corporation. I feel I am still owed the balance of the credit.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 803 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 10:00 a.m.