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Hollywood Feed
- Pet Stores
- Asheville, NC
About this business
Location details
4 South Tunnel Rd, Asheville, NC, 28805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Very nice and informative staff a lot of products to choose from beautiful store Thanks
Business response:
We are thrilled to hear about your wonderful experience, Susan! Thank you so much for sharing your kind words. We are so glad that our staff was able to provide you with the helpful and informative service you deserve. It is always our goal to make sure every customer feels welcomed and well-supported. We are also happy to know that you enjoyed our wide selection of products and found our store to your liking. We look forward to seeing you again soon!
Store is well stocked. The employees are super nice and helpful! Our new go to pet store!
Business response:
Thank you for this wonderful review, Db! We are so happy to hear that you found our store well stocked and that our employees made such a great impression with their helpfulness and friendly attitudes. That is exactly the experience we aim to provide every day. Welcome to the Hollywood Feed family — we are thrilled to be your new go-to pet store, and we look forward to seeing you and your furry family members again soon!
I was intimidated to go in at first because of the Hollywood name. Thought it would be expensive and snooty. I was so wrong and also embarrassed for being judgmental. because as soon as I walked in, everyone was so kind and knowledgeable, the prices are fair. There are incentives like earning in store cash when I buy my car food. They educated me on what is healthy cat food and how much of it out there is not, and why. My cat is so happy with her food and I can tell she is healthier. Five stars for the staff, service,, and e... read more
Business response:
Your positive experience truly means the world to us, Dominique! Thank you so much for sharing this wonderful feedback. We completely understand how a name can set certain expectations, and we are so glad you gave us a chance. You are absolutely right to note how kind and knowledgeable our staff is — that is something we take great pride in. Our team genuinely loves helping pet parents find the best options for their furry family members, and it sounds like they did just that for you and your cat. It is also wonderful to h... read more
I wanted the 25 lb bag of pure Vita dog food but the store was out of it. The manager said I could have two of the 12 lb bags for the price per pound of the bigger one. So that was great and then I had it delivered, and the delivery was super quick within an hour. Hour really almost within a half an hour, and I'm having a problem with my back and a wrist. So I asked the driver to just carry it into the house for me and he gladly did. I would definitely use the delivery service again!
Business response:
Thank you for your wonderful feedback, Barbara! We love hearing that our manager went the extra mile to work out a great deal on the Pure Vita dog food for you, and that your delivery arrived super quick, practically in record time! It's so heartwarming to know that our driver was happy to carry those bags inside for you, because that's exactly the kind of care we want every customer to experience. We can't wait to serve you and your pup again soon!
Great. Quick, easy. Local store helped when web site failed.
Business response:
Thank you for your review, Sara! 🐾 We are overjoyed to hear that your experience was quick and easy, and we're especially proud of our local store team for stepping up when the website let you down (Sorry about that!)— that's exactly the kind of "gotcha covered" energy we love to bring! Our crew lives for moments like these, making sure your pets get what they need without a hitch. Thanks for being part of the Hollywood Feed family! 🐶
I had an exchange & no problem as I got what my pets needed- help finding exactly what
Business response:
We are delighted to hear about your positive experience with your exchange, Jullie! It's wonderful that our team was able to help you find exactly what your pets needed without any hassle. Providing personalized assistance to ensure every pet gets the right products is what we strive for every day. We appreciate you taking the time to share your feedback and look forward to continuing to serve you and your furry family members!
Employees are always helpful and informative and guide me to the correct products. I’ve never had a bad experience shopping here!
Business response:
We are delighted to hear about your wonderful experience with us, Kim! Your feedback about our employees being helpful and informative truly highlights what we strive for every day at Hollywood Feed. We're so glad our team has consistently guided you to the correct products for your pet's needs. Knowing that you've never had a bad experience shopping with us reinforces our commitment to providing exceptional service and expertise to every customer who walks through our doors.
This was my first visit to Hollywood Feed. I was like a little kid at Christmas! The staff were absolutely amazing and helpful. I am definitely looking forward to making Hollywood Feed a regular stop for my fur baby!
Business response:
We are excited to hear about your wonderful first visit experience, Lisa! It sounds like you felt like a kid in a candy store exploring all we have to offer for your fur baby. Our team takes great pride in providing helpful, knowledgeable service to every pet parent who walks through our doors. We look forward to becoming your regular destination for all your pet's needs and helping you discover even more amazing products on your future visits.
As soon as I walked in someone was there to help me. He got the bag of dog food I wanted, rang it up and I was back at my car in probably 5 minutes! They are always so helpful and very friendly, offer great suggestions too.
Business response:
Thank you for taking the time to share your wonderful experience, Barbara! We're so pleased to hear that our team member was immediately available to assist you and help you find exactly what you needed for your dog. It's fantastic that you were able to get in and out so quickly with your dog food - efficient service is something we take great pride in. Your kind words about our helpful and friendly staff, along with their great suggestions, truly make our day and remind us why we love serving pet parents like you.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 312 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.