Hope Marie Votaw Krugh - USA Mortgage - NMLS 1322739

5.0

Mortgage Lenders
St. Louis, MO

About this business

Finance Mortgage Brokers Mortgage Lenders

Location details

13100 Manchester Rd, Suite 100, St. Louis, MO, 63131, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 5:00 p.m.
Tue	8:00 a.m. to 5:00 p.m.
Wed	8:00 a.m. to 5:00 p.m.
Thu	8:00 a.m. to 5:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

5.0142 reviews

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Adela A.

6 months ago

Hope and her team were amazing!! Their level of service was exceptional. They made us feel secure and confident during the loan process. I would 100% recommend this amazing team.

Business response:

I can’t thank you enough for your positive words and really appreciate you taking the time out of your day to let people know how much you loved working with me at USA Mortgage on your home loan. I hope to see you again down the road!

Christine A.

7 months ago

Hope and her team were amazing to work with throughout the entire process. From day one, she was great at communicating with me and my husband and making sure we got all of our questions answered and our concerns addressed. I honestly do not usually do surveys but felt compelled to complete this one because she and her team provided exceptional customer service and made this our best home-buying experience ever. I can't say enough good things and if I were ever asked for a recommendation, I'd definitely recommend Hope and he... read more

Business response:

THANK YOU SO MUCH CHRISTINE! We had a lot of fun with you and Mark and appreciate you taking the time to say such kind words. Thank you for being so wonderful (and super cool!) to work with!!

Tess B.

7 months ago

The team was highly responsive, and prompt. They answered all of our questions, and made the whole process smooth and easy.

James C.

7 months ago

Hope and her team were very responsive and helpful throughout the process and made it easy.

Jacob A.

7 months ago

Hope was amazing. Any questions I had she made sure to answer in a way that I understood. She went above and beyond to make the process as smooth as possible. I will 100% use her again when we move in the future.

Business response:

I appreciate you choosing me at USA Mortgage for your home loan and I'm here for you anytime. I hope to see you again for many years!

Jennifer Marie R.

7 months ago

Hope was so easy to work with. She explained mortgage terms in ways that my husband and I could understand, and she answered all of our questions with ease.

Business response:

Maryam Grace K.

8 months ago

Hope was very communicative throughout the whole process. She explained concepts we weren't familiar with and didn't leave us in the dark at any point. She worked efficiently and was very timely with her response .

Business response:

I love hearing that you had a spectacular mortgage process. USA Mortgage takes pride in what we do and to provide our customers with the best experience possible. At your earliest convenience, please share your experiences with us on social media! A shout-out is the best compliment we can receive. Thanks again!

Muhammad Aizad Kamal Bin Abdullah K.

8 months ago

My realtor, Ahmed recommended Hope to my wife and I. Working with Hope was truly a phenomenal experience from start to finish. She is incredibly knowledgeable, professional, and patient, always taking the time to explain every detail and make sure my wife and I felt comfortable throughout the process. Her responsiveness was unmatched; no question was too small, and she always got back to my wife promptly with clear answers and solutions. What really stood out to me was her genuine care and dedication. It never felt like my ... read more

Business response:

Jennifer Ann H.

8 months ago

Hope did an amazing job, she is very organized and very professional, very easy to talk to, we had a great experience.

Business response:

Helping great customers like you is why I'm in this business. I'm thankful to receive such a great review from you and loved to hear how you enjoyed working with me on your mortgage. I look forward to working with you again in the future.