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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good
Good Bugs on the floor, mold on the ceiling
Business response:
Hi Anonymous, thank you for sharing your review. Thanks, Isle of Capri Black Hawk
21st birthday gift for my granddaughter. we had a gr8 time! the large shower was beautiful, but was looking forward to a soak in a tub. the decor was very modern and comfortable. everyone was very helpful and I was really impressed with the covid care.
Business response:
Hi Jane, thank you for sharing your review. We are happy to hear that you and your daughter had a great time for her 21st birthday. We hope you continue to celebrate future birthdays with us! Thanks, Isle of Capri Black Hawk
Very Good
Good ordered breakfast burrito and was given a western omelette, twice! I refused to try for the third time because of being frustrated and my wife being finished with her meal!! rooms where clean
Business response:
We really appreciate you taking the time out to share your experience with us. We apologize that your order was incorrect twice. We hope you visit us again soon! Thank you, Isle of Capri Black Hawk
Good The price- no room service
Business response:
Thank you so much for your kind words, Anonymous. We really appreciate you taking the time out to share your review with us. Hope you visit us again soon! Thanks, Isle of Capri Black Hawk
Exceptional
Exceptional
Pleasant The staff were a little rude to customers there were 3 or 4 instances we seen during our stay. Very short and acted like they didn't want to be there. Customers pay a lot of money to be there for room food casinos treat your customers with respect I liked the room and the games
Business response:
Thank you for providing your feedback and experience with us, Lindsey. We set a high standard for ourselves in customer service and apologize that this standard was not met. We will work closely with our teams to ensure we provide excellent service to our guests.
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,567 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open at 12:00 p.m.