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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Not worth the money I didn’t like any of the restaurants. All the food tasted like pre-made cafeteria food at best. I spent over $60 just on myself in one night trying to find something edible. Also with the price of this room you would expect some type of perks and a noon check-out, since the amenities are non-existent. You literally get a bed and a shower for $170/ night. The other thing is that room service should try to be a little more considerate when cleaning rooms for check-out. I couldn’t even sleep in for the loud ... read more
Business response:
Lateisha, we are truly sorry to hear about your experience. We appreciate the feedback, and are sorry to hear you had problems with the hotel and dining outlets. We do take all concerns seriously and want to make sure all guests have a good experience while visiting Isle Black Hawk. We do hope you will give us another chance in the future.
Very Good
It was very ok Only 3 pillows on a king size bed. Only 2 washcloths and hand towels however one of the two was decoration hanging (so was handled a lot by staff). Took 15 mins to get a coffee at Starbucks when there was no line. check Out was easy
Business response:
Thank you for providing your feedback and letting us know about this issue, Kerry. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We hope you will give Isle another chance in the future. Thank you, Isle of Capri Black Hawk
Good
Exceptional
Good the coffee maker in the room didn't work. The decorative pillows on both beds reaked of body oder it was awful. Our phone in the room didn't work we could even call the front desk when tried to tell them about the coffee maker. I res., the room it said breakfast included never saw or heard about.
Business response:
Thomas, we are truly sorry to hear about your poor experience. We appreciate the feedback, and are sorry to hear you had so many problems with the hotel room and amenities. We take all concerns seriously and we will address your concerns with the team. We do hope you will give us another chance in the future.
Good
Beautiful Everything
Business response:
Thank you so much for your review, Alani. We really appreciate you taking the time to share your experience with us. So glad to hear you enjoyed your visit to Isle of Capri Black Hawk. Hope to see you back again soon! Thanks, Isle of Capri Black Hawk
Exceptional There was not a thing we disliked about it. Everything was awesome. We will be back again! We didn’t have breakfast but the location was great! It always is. This is our second time staying here and we love everything about it! Thank you
Business response:
Thanks for taking the time to leave us a review Linda! So glad to hear you enjoyed your time here, we hope to see you back again soon! Thank you, Isle of Capri Black Hawk
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,567 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open at 12:00 p.m.