Horseshoe Black Hawk's cover image
Claimed

This profile has been claimed by the business owner or representative.

Horseshoe Black Hawk

4.4

About this business

Welcome to the Isle® Casino Hotel Black Hawk in Colorado. Situated in the heart of Colorado’s largest gambling town, Isle Casino Hotel® Black Hawk truly soars above the rest. Come for our extensive selection of casino games, but stay for all of our exquisite dining choices, enticing giveaways, and enlivening entertainment. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to ... read more

Location details

401 Main Street, Black Hawk, CO, 80422, United States

Get directions
WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.48,932 reviews
Select a rating
Naomi's profile image
4 weeks ago

Great place! 

Business response:

Thank you Naomi for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon. 

Sam's profile image
a month ago

Business response:

Sam, thank you for taking the time to review your stay. We greatly appreciate hearing the good word from our guests when they enjoyed themselves. We look forward to seeing you again! 

Blake's profile image
a month ago

Average at best For $200 plus a night I was a tad disappointed. Issues with the elevators, which resulted in having to wait 10 to 15 minutes in order to get to our room on several occasions (on 8th floor)… Refrigerator in the room did not work. 

Business response:

Thank you for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day. 

Anonymous's profile image
Anonymous 
a month ago

Business response:

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck! 

Jaxson's profile image
Jaxson 
a month ago

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon. 

Ana's profile image
a month ago

Very clean remodeled location 

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon. 

Anonymous's profile image
Anonymous 
a month ago

Just ok… It was clean, I’ll give them at. The thermostat in the room did not work and it was HOT!!! Far too hot to sleep, even with the windows open in March! There was an occasional sulphur smell that eeked into the bathroom. That was gross. The windows had screens, but they were definitely damaged. They didn’t stay in the windows at all! So it was a good thing there aren’t any bugs in the mountains in March, or I’m sure the room would have been full! It was ok, but we wouldn’t stay here again. 

Business response:

Thank you for the review. Unfortunately during portions of spring and fall the AC system is shut off due to low over night temperature that Blackhawk experiences during these seasons. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Horseshoe and Lady Luck. 

John's profile image
a month ago

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon. 

David's profile image
a month ago

Love the location. Front desk was great. 

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon. 

Frequently asked questions about Horseshoe Black Hawk

How is Horseshoe Black Hawk rated?

Horseshoe Black Hawk has a 4.4 star rating with 8,932 reviews. 

When is Horseshoe Black Hawk open?

Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.