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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Yes
Business response:
Thank you for your feedback. We appreciate you taking the time to share your experience with us.
Clean, quiet, and really friendly staff!
Business response:
We are delighted to hear you enjoyed our clean facilities, quiet atmosphere, and friendly staff!
Shower dripped constantly. The window was open and the turn knob was broken, we had to take both of us to get the window closed. There was no handle on the inside of the bathroom door. No microwave in the room. No water pressure in the shower, kinda just dribbled out.
Business response:
We value your opinion regarding the shower, window, and bathroom door issues. Please visit https://www.caesars.com/help-and-support for assistance.
Property was clean and comfortable. Connected to Lady Luck so we walked through the building getting to enjoy both casinos without stepping outside. We did venture across the street to Monarch as well. Very convenient and accessible. Only negative was that on the restaurant they charge $3 if you order to go
Business response:
We are happy to hear you enjoyed our clean, comfortable property and convenient casino connections! We appreciate your feedback about the restaurant charges.
Staff was very friendly. Beds were hard and a bit uncomfortable.
Business response:
We appreciate your kind words regarding our staff's friendliness. We sincerely apologize for any discomfort experienced due to the bed's condition. Thank you for taking the time to share your feedback.
Clean room, awesome view
Business response:
Your review is appreciated. Clean room and awesome view are great to hear! Thank you for your wonderful feedback.
Good room for the price, casino was good too
Business response:
We're elated to hear you enjoyed your stay at Horseshoe Black Hawk. Thank you for taking the time to share your positive experience!
Very clean rooms, quiet and friendly staff.
Business response:
We are pleased to hear that you enjoyed your stay with us, Martha. Thank you for your kind words about our clean rooms, quiet atmosphere, and friendly staff.
Staff a bit indifferent
Business response:
Thank you for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day.
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,851 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.