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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Welcome to the Isle® Casino Hotel Black Hawk in Colorado. Situated in the heart of Colorado’s largest gambling town, Isle Casino Hotel® Black Hawk truly soars above the rest. Come for our extensive selection of casino games, but stay for all of our exquisite dining choices, enticing giveaways, and enlivening entertainment. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to ... read more
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Rooms have been updated since my last stay and the hotel and casino are well kept up.
Nice stay
Great experience. We will return.
There are 4 elevators that bring guest from the casino and lobby to the guest rooms. You have to use a key card to access the room floors. Safe right? Unfortunately the elevators broke during our stay. Only one was operational during our stay. Making a 20 minute wait to get up to your room. Also the casino is open to the public. So since the elevators were overloaded with people only one key card was activating the floors making it possible for anyone guest or not, to access the guest floors. When I asked if there were stair... read more
Elevator key only worked on 2 of the elevators...If the desk had told me about that I would be fine, but not a word!
check-in was reasonably good, but a bit lengthy. Elevators were a pinch point. Sometimes their slowness caused an excessive crowd trying to get to their various destinations. Maybe you should dedicate one elevator to the parking garage, with the remainder dedicated to rooms. HVAC in rooms were less than satisfactory. With thermostat set on 65, the lowest the unit could achieve was 73-75. It was necessary to open the windows, which would then blow open in the almost nightly winds. Rooms themselves were great. Loved the shower... read more
Business response:
Thank you for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Unfortunately, there are time when our AC system is shut down during the winter and early spring due to the very low overnight temperatures that we experience in the mountains. Good luck and we look forward to seeing you again soon.
Great place!
Business response:
Thank you Naomi for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
Business response:
Sam, thank you for taking the time to review your stay. We greatly appreciate hearing the good word from our guests when they enjoyed themselves. We look forward to seeing you again!
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 4.4 star rating with 8,902 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.