This profile has been claimed by the business owner or representative.
Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Everything was great except the shower was terrible no water pressure and no hot water room 820
Business response:
Thank you for sharing your experience. We're glad everything was great, but we're sorry about the shower issues in room 820. Please visit https://www.caesars.com/help-and-support.
No housekeeping all weekend. Had to call and ask for extra towels twice.
Business response:
We appreciate your input. No housekeeping all weekend and having to call twice for towels falls short of our standards. We're sorry for the inconvenience.
Every thing was great
Business response:
Thank you immensely! We are happy to hear everything was great. We hope to welcome you back soon!
It was a great experience 👍
Business response:
We are delighted to hear you had a great experience! Your kind words mean a lot to us. Hope to welcome you back soon!
it was very good
Business response:
We are grateful for your positive feedback. Thank you for sharing your experience with us.
We enjoyed our stay and we WOULD choose the hotel again...but - When we got there we were told we couldn't check in until 5:00 pm because housekeeping was behind and truck just got there with clean sheets. That was a new one. Our room only had 2 hangers, when I tried to call for more, I couldn't get anyone to answer, I guess they were still folding sheets. I did find a housekeeping manager in the hall and asked for more - "this room has 6 so I can give you 2 of theirs" they most have a hanger shortage. It wasn't an issue fo... read more
OK stay. Broken coffee maker. Only two towels for a three-night stay.
The hotel was great. Only complaint was the ice machine was out of order--but I was able to go up one floor and use that ice machine.
I definitely enjoyed my stsy
Business response:
Thank you for your review, Richard! We are elated to hear you enjoyed your stay at Horseshoe Black Hawk. Hope to welcome you back soon!
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 12,025 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.