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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Okay casino. We like to play blackjack so we go elsewhere.
The young lady at the check in desk was very welcoming and helpful. The bartenders are all very courteous and the service is great. It's a nice property and easy to get around. You can walk to several other casinos if you want a change of pace but this one is big and has everything you need. You can walk to Lady Luck Casino without going outside if you want to see more gaming options. There is only one desk chair to sit on in the room so you don't really hang out in there but the beds are clean and comfortable. The TV is goo... read more
Business response:
Thank you for your review. We deeply cherish your positive feedback on our property and services. We will take your comments into consideration for future improvements.
Floor 5 VERY loud in the early morning hours. Mattress extremely lumpy. Constant smell of burning insulation
Business response:
We are sorry to hear about the noise, mattress condition, and concerning smell. Please visit https://www.caesars.com/help-and-support for assistance.
Our dinner was very good, drinks were very good; however, checkin was a bit of a snag. We were given a room, but it was occupied. Had to return to the lobby to get a new room and was no longer connected to our other room.
Business response:
We are elated to hear you enjoyed your dinner and drinks! We apologize for the check-in issue with room availability.
The sink was plugged slow draining, we were told they would fix it in the morning after we left.
Business response:
Thank You for your review hope to see you back again soon.
The front desk was very helpful in making sure we got the room we wanted. The room was clean and staff were very friendly. Very affordable and great accommodations!
Business response:
We are excited to hear about your positive experience! Thank you for highlighting our helpful front desk team and friendly staff.
Parking was safe and there was easy access to the elevator. Room was clean and comfortable.
Business response:
We are delighted to hear about your positive experience with our safe parking and clean, comfortable room!
Yes
Business response:
Thank you for your feedback. We appreciate you taking the time to share your experience with us.
Clean, quiet, and really friendly staff!
Business response:
We are delighted to hear you enjoyed our clean facilities, quiet atmosphere, and friendly staff!
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,873 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.