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Husker GMC
- Car Dealers
- Lincoln, NE
About this business
Location details
6833 Telluride Drive, Lincoln, NE, 68521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
The dealership contacted me wanting me to come in for a test drive. Due to having two jobs I couldn’t make the trip, but wanted to get a quote on my trade in and talk pricing (monthly payments, financing, etc). However once the dealer realized I wasn’t able to come in that very day he stopped replying to me completely (via text) and sold the car to someone else. I understand the business, but I was very disappointed in how this situation panned out.
Business response:
It sounds like your visit here did not live up to your expectations—which is not what we like to hear. Customer service is our top priority and we want to see if we can make it up to you and address your issue. Please reach out to Steve Kurtz at 402-858-9240 as soon as possible. Thank you.
very pushy, not helpful. Said truck was in very good shape. We went and looked at it after hours because every email the sales person would switch the topic back to when we would come in. Truck was not in very good shape. Many door dings, dents on hood and tailgate. I also asked several times for the price and a rough trade value and they only gave my the price after the third time I asked. I never did get a trade value. Ended up purchasing elsewhere
Business response:
This is not the experience we want for our customers and we would like to speak further about your negative feedback. Please reach out to Terry Zimmerman, 402-858-9240 at your earliest convenience.
The sales person was very friendly. We purchased the car. They installed a new windshield; however, the car was supposed to be detailed. The inside was not very clean and the doors had dried streaks. It looked as if they were sprayed with a cleaner and never wiped down. I contacted our sales person and he said we could bring it in to get properly cleaned. The finance agent was fine. Like all dealerships he pushed all the extra purchases we could make to protect the car. After we signed all the paperwork and were ready to lea... read more
Business response:
Hey there Susan! We are so glad to hear that you found the vehicle you were looking for at Husker Chevrolet. Thank you for taking the time to leave feedback for we are always looking to improve.
Ok, but they continued to call me after I told them I am purchasing another truck.
Business response:
We are apologize for this, if you could contact Terry Zimmerman at 402-858-9240 at your earliest convenience.
After buying the pickup on a Monday, it had 100 extra miles on it after I put a deposit down the Friday before to hold over the weekend while I sold my current pickup. I was misinformed that it was a 1 owner when it was actually a 2 owner. I have had to ask multiple times via email and text for their inspection report and have never received, even after I purchased the truck.
Business response:
Brandon, we apologize that you have not received your inspection report. Please reach out to Terry Zimmerman, 402-858-9240 at your earliest convenience.
Low offer on my trade. Very rude. As I was leaving they offered me what I wanted for my vehicle. Bad experience. Will never return to this place..
Business response:
Kris, we are disappointed to hear we failed to provide you with the quality experience you deserve. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please reach out to me at your earliest convenience to address your situation: Terry Zimmerman, 402-858-9240.
Responded, wouldn't stop calling & pressuring me. Poor would never do business with them.
I called a head to confirm the two cars I wanted to look at would be available before making the one hour and fifteen minute drive but once I got there one had been sold before I'd started the drive.
Talk about HIGH pressure, I called asking one question, never got the answer to it, but I did receive 3 phone calls a day and 2 emails for a 10 day period. Never once did they have the answer to my question. Only had pressure and deceit to try an push us into buying something we didn't want.
Frequently asked questions about Husker GMC
How is Husker GMC rated?
Husker GMC has a 4.6 star rating with 572 reviews.
When is Husker GMC open?
Husker GMC is closed now. It will open tomorrow at 8:30 a.m.