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Husker GMC
- Car Dealers
- Lincoln, NE
About this business
Location details
6833 Telluride Drive, Lincoln, NE, 68521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
very helpful during investigation
They were honest and straight forward.I ended buying car a from Husker Auto and would buy a car from them again.
great dealer
It was an odd experience, 1st salesperson was very nice, took a truck for a drive, came back and a new salesperson took over since I sent an email earlier to inquire if the truck was still available, odd thing was I didn't receive a reply until after I arrived back from the test drive. Sales guy asked me what it would take for me to buy and I told him a price and he basically laughed and said the "the price is the price now". Funny part is they dropped the price down to what I offered and now its no longer available. The guy... read more
Was told they were holding a truck for me and then sold it without contacting me
Business response:
John, we apologize that we couldn’t match you with your ideal vehicle this time around. We have invested thousands of dollars in technology to stock high-demand vehicles. Our inventory changes by the hour and we might be able to find you something very comparable in a timely manner. At your earliest convenience please reach out to Steve Kurtz at 402-479-7601.
The truck was not detailed when I came in for test drive. Then after they detailed it for purchase. The did not clean out the bed of truck and it had rags in it. So they never looked under to bed cover. When it came to financial department they changed the finance charge 2 percent higher than what was agreed on. Seemed like a bait and switch. So watch the numbers if you deal with them.
Business response:
We would like to dig deeper into how your vehicle was prepared after purchase, and the finance issue you described above. Please contact Steve Kurtz at 402-858-9240 or SKurtz@HuskerAutoGroup.com.
The dealership contacted me wanting me to come in for a test drive. Due to having two jobs I couldn’t make the trip, but wanted to get a quote on my trade in and talk pricing (monthly payments, financing, etc). However once the dealer realized I wasn’t able to come in that very day he stopped replying to me completely (via text) and sold the car to someone else. I understand the business, but I was very disappointed in how this situation panned out.
Business response:
It sounds like your visit here did not live up to your expectations—which is not what we like to hear. Customer service is our top priority and we want to see if we can make it up to you and address your issue. Please reach out to Steve Kurtz at 402-858-9240 as soon as possible. Thank you.
very pushy, not helpful. Said truck was in very good shape. We went and looked at it after hours because every email the sales person would switch the topic back to when we would come in. Truck was not in very good shape. Many door dings, dents on hood and tailgate. I also asked several times for the price and a rough trade value and they only gave my the price after the third time I asked. I never did get a trade value. Ended up purchasing elsewhere
Business response:
This is not the experience we want for our customers and we would like to speak further about your negative feedback. Please reach out to Terry Zimmerman, 402-858-9240 at your earliest convenience.
The sales person was very friendly. We purchased the car. They installed a new windshield; however, the car was supposed to be detailed. The inside was not very clean and the doors had dried streaks. It looked as if they were sprayed with a cleaner and never wiped down. I contacted our sales person and he said we could bring it in to get properly cleaned. The finance agent was fine. Like all dealerships he pushed all the extra purchases we could make to protect the car. After we signed all the paperwork and were ready to lea... read more
Business response:
Hey there Susan! We are so glad to hear that you found the vehicle you were looking for at Husker Chevrolet. Thank you for taking the time to leave feedback for we are always looking to improve.
Frequently asked questions about Husker GMC
How is Husker GMC rated?
Husker GMC has a 4.6 star rating with 732 reviews.
When is Husker GMC open?
Husker GMC is closed now. It will open tomorrow at 8:30 a.m.