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Hydropool London
- Hot Tub & Pool
- London, ON
About this business
Welcome to Hydropool London Home of the London Hydropool factory showroom, we showcase over 20 different models from our Hydropool Hot Tubs Collections. With multiple running spas to try, the London showroom offers an experience you won’t find anywhere else! Located at the Factory where all Hydropool award-winning hot tubs and swim spas are made, our focus has always been our commitment to our customers. Offering the highest quality hot tubs with industry-leading customer care, we specialize in exceeding your expectations! ... read more
Location details
169 Exeter Rd, London, ON, N6L 1A4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Where do I begin, I bought my first tub in 2017 and it was an amazing experience. I recently bought a new tub and received not just the same amazing service but even better than before! The delivery guys were great, making sure the tub was placed where we wanted it and taking the packaging with them! The staff of Hydropool London went above and beyond. Thank you again for the great tub and service!
My husband and I bought our first hot tub from Hydropool and had the best experience. Rennie has been extremely helpful from explaining the differences between the hot tubs to setting us up with all the supplies we needed. He even came to the house to further explain how to use the chemicals and go over the details of the tub. The people at Hydro Pool are always available to help, never make you feel rushed, and are generous with throwing in extra gifts! We are very happy with our purchase and love the therapeutic massage. ... read more
Highly do not recommend. Bought a hot tub in Oct and we are still having issues. First they tried to give me last year model for the same price but when it came it was dented so the manager did fix that situation and sent us a new tub. Which was done but the new tub some of the lights do not work. Not a big deal but obviously wanted fixed. I have emailed,text and called the store and left messages since Dec 11 and have been ignored. The other guy at the store seems great but do not buy from the manager Mellisa. She will tell... read more
I bought a hot tub and had several problems requiring many visits. The company covered the visits until the warranty expired. Although the hot tub never worked properly, once the warranty ended the parts were replaced and I was out of pocket 1700. Never again. Stay away. !!!
We bought a hydro pool hot tub brand new nearly a year ago. After an entire YEAR of telling them the hot tub was not heating to temperature, they’ve just rectified this now (after us calling weekly for a year) by setting the temperature way above setting and disengaging the factory settings (which they’ve also stated is not safe to do). When we tried to tell the management it didn’t work from the get go, they said we had to contact hydro pool head office, yet wouldn’t even provide us with the accurate phone number. The hy... read more
Frequently asked questions about Hydropool London
How is Hydropool London rated?
Hydropool London has a 4.7 star rating with 209 reviews.
When is Hydropool London open?
Hydropool London is closed now. It will open at 9:00 a.m.