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Hydropool London
- Hot Tub & Pool
- London, ON
About this business
Welcome to Hydropool London Home of the London Hydropool factory showroom, we showcase over 20 different models from our Hydropool Hot Tubs Collections. With multiple running spas to try, the London showroom offers an experience you won’t find anywhere else! Located at the Factory where all Hydropool award-winning hot tubs and swim spas are made, our focus has always been our commitment to our customers. Offering the highest quality hot tubs with industry-leading customer care, we specialize in exceeding your expectations! ... read more
Location details
169 Exeter Rd, London, ON, N6L 1A4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
My husband and I have been customers here since 2014. The Hydropool tubs are beautiful, and the sales staff are knowledgeable and friendly. Last week, we took delivery of our second hot tub (replacing and downsizing from a larger, leaking tub), and the whole experience was great from start to finish. In- store staff were helpful and gave us a great deal, and the delivery team members were friendly, professional, and efficient. I'd particularly like to congratulate Freddy on being so outstanding with his customer service: he... read more
We went in after picking up a part from another parts supplier near by for our tub, to just look at what a new hot tub costs outside of the ridiculous pandemic pricing. We were directed to Cohen whom I expressed I was not interested in purchasing but just window shopping to see where the prices were. He gave us such a great overview over what's available, the features and build quality of their tubs manufactured in Canada that I just had to share the positive experience. When its time to buy, I will be going to him
Love Hydropool London. Picked up spa cover, put it on, rained 1st night and water pooled on tapered cover. Not good. Called them, took it back 100% refund. No questions asked. Not their fault, covers are sourced ,in Canada but so good to know they stand behind what they sell!
My husband and I bought our first hot tub from Hydropool and had the best experience. Rennie has been extremely helpful from explaining the differences between the hot tubs to setting us up with all the supplies we needed. He even came to the house to further explain how to use the chemicals and go over the details of the tub. The people at Hydro Pool are always available to help, never make you feel rushed, and are generous with throwing in extra gifts! We are very happy with our purchase and love the therapeutic massage. ... read more
We purchased our swim spa during COVID. There were a few concerns that we came to a mutual agreement with our salesperson ( who is no longer employed at California Pool and Spa) and he assured us would be looked after before taking delivery of the tub. The swim spa was at California Pool and Spa for 4 months before being delivered to our home. There was ample time to repair the minor concerns that we had with the tub. Fast forward to the present after numerous phone calls, emails and being passed along to various different p... read more
Frequently asked questions about Hydropool London
How is Hydropool London rated?
Hydropool London has a 4.7 star rating with 209 reviews.
When is Hydropool London open?
Hydropool London is closed now. It will open on Monday at 9:00 a.m.