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Ideal Dental Amarillo
- Dentists
- Amarillo, TX
About this business
Location details
3629 Wolflin Ave, Amarillo, TX, 79102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 1:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I have to get a root canal and just speaking to whomever it was on the phone made me want to go elsewhere. She was super rude and sounded like she didn't have time nor did she care. Like .. girl you are not better than anyone else. It's your damn job to answer our questions. But they're the only ones who take my insurance. So we'll se how it goes. Why can't people be nice and do their job? Wouldn't they want the same? You're a dental hygienist... sit down and quit acting like your crap don't stink.
Business response:
We apologize for any inconvenience you may have experienced during your call to us. If you wouldn't mind reaching out to us directly so that we can ensure that concern is addressed with the appropriate party. We were also unable to locate your information in our records for either Amarillo location so we weren't able to reach out as we typically would to facilitate a resolution. Please reach out to us at 469-420-5099 or send an email to customerservice@myidealdental.com.
They told me to make an appointment online, I scheduled one on June 20 for June 26 for 8AM. It said absolutely nowhere that the location opened at 9AM. We got there at 7:45AM and waited until 8:45AM when they opened the doors to talk to them and see if they could get me in. One of the ladies at the desk was so dismissive and acted like I was stupid. She actually laughed at me when I said I had scheduled online for 8AM. I had previously asked a question through email regarding scheduling and I was directed to either schedule ... read more
Business response:
We are so sorry that you had a bad experience with us! Thank you for expressing your concerns, Kat. Patient care is our number one focus and will continue to be our main focus. Please give the office a call at your earliest convenience. We look forward to hearing from you!
I went in for a cleaning and the tech "just measured them" and said they were "all good" without actually cleaning them. The more I've thought about the more mad I get that I go in for a procedure and they don't do it. Then one dentist told me I need a crown, then the next dentist said I didn't, then the next one tried to sell me on crowns again. Despite not having any pain or problems. Just not a trust worthy place
Frequently asked questions about Ideal Dental Amarillo
How is Ideal Dental Amarillo rated?
Ideal Dental Amarillo has a 4.5 star rating with 1,039 reviews.
When is Ideal Dental Amarillo open?
Ideal Dental Amarillo is closed now. It will open tomorrow at 8:00 a.m.