Ideal Dental Fayetteville

Bonnie A. 

on Yelp

2 years ago

Do NOT use for Dentures!! They took advantage of my 86 year old service connected disabled dad. He paid $6,000 cash for dentures, it's been 3 months and he still hasn't received the dentures. Today they said the dentures were being "shipped" from DDS Labs in Florida, but when I asked questions about the shipping, they said the dentures were being "fabricated" so the dentures hadn't actually even been made. They took my dad's money and now just keep giving us the run around. Shame on you Ideal Dental Fayetteville for taking a... read more

S.A. A. 

on Yelp

3 years ago

Dr. Jou has to be the most incompetent dentist I ever met. What dentist removes ALL WISDOM TEETH and doesn't prescribe main meds or antibiotics. Who are you to tell me what my pain tolerance is and what I should be able to handle. If I tell you I don't want to be in any pain - LISTEN. If I tell you the medicine is not working, YOU NEED TO LISTEN. I should not have to be in pain for hours and hours (taking too many meds that I made myself sick trying to alleviate the pain), because you don't want to prescribe prescription pai... read more

Karen C. 

on Yelp

3 years ago

I have gone to Ideal dental for THE LAST TIME. The Ramsey Street location has been cancelling my appointments since 2021. I've tried to get in at least 5 times between then and now. So I said, "Let me try the one in Hope Mills." NOPE. Although they didn't cancel my appointment, they priced my service, a deep cleaning (which my insurance company covers) at over $1200. AND wanting me to set up a payment plan for it. I've had a deep cleaning before as most people have and it has NEVER costed me THAT MUCH. The hygienist ... read more

Arvind P. 

on Yelp

4 years ago

I had few dental visits with this practice. They take all dental insurance, but that is in addition to your full payment for the service they collect upfront before they will do anything! They do not honor preferred provider's rate of your dental insurance even if they are listed as preferred provider! They do not give damn to dental insurance company and you and insurance company will not do anything about it ! Think twice, if you think dental insurance will help you save your out of pocket expense, you are making fatal as... read more

Valerie M. 

on Yelp

5 years ago

This dentist does not deserve a single star. Every experience I've had with this office has been negative. They switch appointment times without asking you, they can never seem to get their billing right and the female dentist on the adult side is terribly inexperienced or she's just ripping people off. I used them for dental care once and made the mistake of taking my two children twice. During the first visit with my children back in September 2020, the pediatric dentist told me that both of my kids had cavities. This was... read more

Kiersten R. 

on Yelp

7 years ago

The worst dentist in Fayetteville. I went in for a cavity and they messed up my fillings. After going back 3 times saying i was in pain and super sensitive, the staff told me it was normal and I just needed to wait. Months had passed and I was still in pain, and i went to another dentist (the one from my home town) and he said these were the worst fillings he has ever seen. He had to redo them! Not to mention when they were doing the fillings the dental assistant kept dropping things in my mouth! I will never be going back... read more

Eric F. 

on Yelp

7 years ago

The receptionist get 10 gold stars. The hygienist she she does her job that's all that matters. My concern is a dentist there with bad customer service. There is a East Indian dentist who wears glasses, stands about 5'8, slim build with a narrow shaped head. This dentist is very rude with how he explains problems with patients. He came off very rude to me and someone I know and that is very unprofessional when talking about someone's teeth or any body part. I have had other dentist at this establishment and they where profes... read more

Jason A. 

on Yelp

7 years ago

They didn't take me on time. Brought me in to not fix the problem I had. They wanted to talk about it first. Wasted a week waiting for an appointment to talk about my teeth and not fix it. Nobody had any answers! Appears they are double booking patients. Stay far away from this place! 

Karina F. 

on Yelp

8 years ago

This has to be one of the worst experiences I have had in a dentist office thus far. The front office staff is anything but courteous and lacks customer service skills. After checking in and sitting in the waiting room for 45 minutes, I was called back. The technician that worked with me was a doll and was very nice. That was the only positive thing about this experience. After she conducted my x-rays and cleaning, I sat there waiting for the dentist to conduct my exam, which never came. I inquired how much longer it would b... read more