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Ideal Dental Plano
- Dentists
- Plano, TX
About this business
Location details
4949 Hedgcoxe Rd, Ste 160, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Great staff hygienist was very helpful ! Great location. I wish the dentist could have been more specific in her giving the exam results.
Always a pleasure seeing our dentist Mrs Montoya, will keep coming back. She does great work and makes you feel comfortable
Let me begin by telling you that I loathe dentistry... I would crawl under a rock and let my teeth fall out before I would go! I'm sure I'm not alone when I say that!! But, I finally had no choice so after 6 years of not going, I made a first time appt this morning with Dr. Bill Zerby at Ideal Dental. I seriously say WOW!!!!!! TEN stars for sure and the only Dentist I will ever go to from now on. His Assistant named Alex was pretty amazing too. Both gentle and really know how to calm a scaredy cat like me down. They pulled ... read more
Business response:
Hello Angela! We completely understand where you're coming from...going to any doctor is always scary. We're so happy you came in to see us and that you felt comfortable the whole time. We will always do our best to make you feel relaxed and at ease during every appointment. Our Ideal Dental family is happy to have you and can't wait to see you again. Thank you for the sweet review! :)
I have had very pleasant experiences with Dr. Zerby and the hygienists. The office staff has been very nice, but my concerns have been with the office accepting the scheduled copays according to my DentalHMO plans.
Dr. Zerby is awesome! Wife and I both had work done here and couldn't ask for better.
Dr. Zerby is very good and personable. I happened to be running late and I notified the front desk and they were very kind and considerate. I don't know what the other reviews are referring to but my experience has been a great one with Ideal Dental. I'll keep coming back every six months for my cleanings.
Don't even consider this dental option. Worst service ever. Waited over an hour several months back and finally walked out. Decided to give them another chance and this morning checked in at 7:50 for an 8:00 appointment at the front desk. I texted my wife at 8:30 expressing my frustration in not being called back. Just a moment after my text my wife received a phone call stating that they were going to cancel my appointment because I hadn't showed up when in fact I was in the waiting area the entire time. 6 months ago they d... read more
Very very poor service by front desk. It was my very first visit. Through X-rays it was suggested that deep cleaning should be done and few cavities to be taken care of. I was handed a price chart for everything. All the services were not covered by my insurance so I wanted to wait on that. It felt that they were pressuring and constantly trying to convince to get it done the same day. When I insisted to get just regular cleaning done which was covered under my insurance and I assume takes 20mins maximum, I was told that it ... read more
Business response:
Vatsala, We are truly sorry that you feel this way but we have to do what is best for the patients oral health. Our dentist has extensive schooling and a strict training prior to seeing any guest. We hope you give us the opportunity to make sure your next visit is a more successful one.
I just had my teeth cleaned by some lady from India. Dr. Phil I think. She did a half ass job. To lazy to clean my teeth right. I'm 54 and I have been getting my teach cleaned for 35 years and this was the worse cleaning job ever. I'm On disability and my plan covered it 100%. I feel like she discriminated against me because Medicare pays little for cleanings. I'm going to call corporate and complain and the BBB. THIS LADY FROM INDIA WAS WORTHLESS. I feel like I've been screwed over again. I'm going to report the... read more
Frequently asked questions about Ideal Dental Plano
How is Ideal Dental Plano rated?
Ideal Dental Plano has a 4.5 star rating with 864 reviews.
When is Ideal Dental Plano open?
Ideal Dental Plano is open now. It will close at 5:00 p.m.