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Roebuck Retail Park, Stevenage, SG1 1XZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great Service, happy staff We always use IN 'n' Out for both of our vehicles. Always receive a great service and the staff are always great to deal with.
Business response:
Hi Karlie, thanks for your feedback following your recent visit to IN'n'OUT Centres. We pride ourselves in our high levels of service and customer satisfaction and we are happy to hear you experienced 'Car Servicing the Way it Should Be'! We look forward to welcoming you again when you need us next.
MOT & Service Plus I was impressed with the customer service as well as the service itself; the manager went out of his way to be helpful, especially as the car had an airbag problem - although that wasn't in his scope, he made the whole thing go smoothly, and also offered further help on the airbag issue if needed. Highly recommended.
Business response:
Hi Wer423, thanks for your feedback following your recent visit to IN'n'OUT Stevenage. We pride ourselves in our high levels of service and customer satisfaction and we are happy to hear you experienced 'Car Servicing the Way it Should Be'! We look forward to welcoming you again when you need us next.
Mot and service The workmen were friendly and helpful. They explained to me what needed doing to pass the Mot and why. They knew I wasn't feeling well and worked as quickly as they could. They kept me updated on timings.
Business response:
Hi Wallis, thanks for your positive feedback following your recent visit to IN'n'OUT Centres. We pride ourselves on our high levels of service and customer satisfaction. We look forward to welcoming you again when you need us next!
Always friendly and honest Every car I own, I always take to these guys, always honest and upfront about what/if any work is required. They aren't a garage and don't do any work there so they don't tell you that you need something that you don't. Also, they are friendly and welcoming.
Business response:
Hi James, thanks for your positive feedback following your recent visit to IN'n'OUT Centres. We pride ourselves on our high levels of service and customer satisfaction. We look forward to welcoming you again when you need us next!
Went for MOT Went for MOT 1st mot car just 3 years old, all good but was told that I needed new wiper blades for it to pass (£32.00) so had to have them. When I went to pay said that I was not happy but was told / on paper work that the blades cost £25.70 + vat. Shame that while I was waiting to pay they had left the receipt for the blades out and that was only £18 +vat. So that meant that I had been charge best part of £10 for them to fit them.
Always polite, Friendly and informative. Excellent value. I have used this centre for approximately the last 5 to 6 years having had my Mercedes, Kia and BMW MOT'd, serviced and repairs The staff are always polite and explain exactly what needs doing and even showing where there are defects and repairs needed. Never had a problem with them and booking a service etc is very straight forward. Value for money, not the cheapest but Excellent overall!
Business response:
Hi Utopian, thanks for your feedback following your recent visit to IN'n'OUT Centres. We take pride in our high levels of service and customer satisfaction and we are happy to hear you experienced car servicing the way it should be! We look forward to welcoming you again soon! :)
MOT Booked my MOT online with no problem. Liked the fact that they send you a reminder of your appointment then a message the day before saying they're looking forward to seeing you. On the day they were very courteous and efficient, the MOT was done very quickly and checked the oil for me while they were at it. Would definitely use them next time.
MOT Disappointed Had MOT Saturday morning, car had been running fine, bag journey back home to London, when idling engine huddering as if it was about to cut out, now have to pay to get it put right. I emailed as soon as I got home, needless to say no reply. Can't tell you how sad and unhappy I am at this stage.
Business response:
Hi SusanG, Thank you for your recent feedback from your visit. IN’n’OUT take pride in our high levels of service and customer satisfaction and are sorry to hear you were not 100% satisfied with your visit. We can assure you this is not normally the case. We will be investigating this for you and will be in touch shortly. Please could you email us with your car registration to dan.pawson@in-n-out.co.uk to assist our investigations. Thank you.
IN'n'OUT Autocentres Stevenage has a 4.5 star rating with 425 reviews.
IN'n'OUT Autocentres Stevenage is closed now. It will open tomorrow at 8:30 a.m.