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IN'n'OUT Autocentres Stevenage

4.6

About this business

Location details

Roebuck Retail Park, Stevenage, SG1 1XZ, United Kingdom

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.6511 reviews
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Lisajarvis33's profile image
Lisajarvis33 
8 years ago

Great work and fast service Very friendly staff, quick and efficient service, free tea and coffee and WiFi while you wait. Would always highly recommend In and out servicing Stevenage. Thanks guys 

Business response:

Hi Lisa, thanks for your feedback following your recent visit to IN'n'OUT Autocentres. We pride ourselves on our high levels of service and customer satisfaction and are happy to hear you had a positive visit. We look forward to welcoming you again when you need us next. 

Graham Wright's profile image
Graham Wright 
8 years ago

Great service and happy staff Dean from Stevenage branch was very helpful and kept me informed as too what worked needed to be done. However, the central IT system could be improved as it had crashed by the time I went to collect the car and the guys couldn't print a bill or MOT certificate. I had to call back next day when system was up again. Not their fault, but central office's. 

Business response:

Hi Graham, thanks for your feedback following your recent visit to IN'n'OUT Centres. We pride ourselves in our high levels of service and customer satisfaction and we are happy to hear you experienced 'Car Servicing the Way it Should Be'! We look forward to welcoming you again when you need us next. 

karlie's profile image
karlie 
8 years ago

Great Service, happy staff We always use IN 'n' Out for both of our vehicles. Always receive a great service and the staff are always great to deal with. 

Business response:

Hi Karlie, thanks for your feedback following your recent visit to IN'n'OUT Centres. We pride ourselves in our high levels of service and customer satisfaction and we are happy to hear you experienced 'Car Servicing the Way it Should Be'! We look forward to welcoming you again when you need us next. 

wer423's profile image
wer423 
9 years ago

MOT & Service Plus I was impressed with the customer service as well as the service itself; the manager went out of his way to be helpful, especially as the car had an airbag problem - although that wasn't in his scope, he made the whole thing go smoothly, and also offered further help on the airbag issue if needed. Highly recommended. 

Business response:

Hi Wer423, thanks for your feedback following your recent visit to IN'n'OUT Stevenage. We pride ourselves in our high levels of service and customer satisfaction and we are happy to hear you experienced 'Car Servicing the Way it Should Be'! We look forward to welcoming you again when you need us next. 

Wallis's profile image
Wallis 
9 years ago

Mot and service The workmen were friendly and helpful. They explained to me what needed doing to pass the Mot and why. They knew I wasn't feeling well and worked as quickly as they could. They kept me updated on timings. 

Business response:

Hi Wallis, thanks for your positive feedback following your recent visit to IN'n'OUT Centres. We pride ourselves on our high levels of service and customer satisfaction. We look forward to welcoming you again when you need us next! 

James McGibbon's profile image
James McGibbon 
9 years ago

Always friendly and honest Every car I own, I always take to these guys, always honest and upfront about what/if any work is required. They aren't a garage and don't do any work there so they don't tell you that you need something that you don't. Also, they are friendly and welcoming. 

Business response:

Hi James, thanks for your positive feedback following your recent visit to IN'n'OUT Centres. We pride ourselves on our high levels of service and customer satisfaction. We look forward to welcoming you again when you need us next! 

Henry Cooper's profile image
Henry Cooper 
9 years ago

Went for MOT Went for MOT 1st mot car just 3 years old, all good but was told that I needed new wiper blades for it to pass (£32.00) so had to have them. When I went to pay said that I was not happy but was told / on paper work that the blades cost £25.70 + vat. Shame that while I was waiting to pay they had left the receipt for the blades out and that was only £18 +vat. So that meant that I had been charge best part of £10 for them to fit them. 

Utopian's profile image
Utopian 
9 years ago

Always polite, Friendly and informative. Excellent value. I have used this centre for approximately the last 5 to 6 years having had my Mercedes, Kia and BMW MOT'd, serviced and repairs The staff are always polite and explain exactly what needs doing and even showing where there are defects and repairs needed. Never had a problem with them and booking a service etc is very straight forward. Value for money, not the cheapest but Excellent overall! 

Business response:

Hi Utopian, thanks for your feedback following your recent visit to IN'n'OUT Centres. We take pride in our high levels of service and customer satisfaction and we are happy to hear you experienced car servicing the way it should be! We look forward to welcoming you again soon! :) 

Customer's profile image
Customer 
7 years ago

MOT Booked my MOT online with no problem. Liked the fact that they send you a reminder of your appointment then a message the day before saying they're looking forward to seeing you. On the day they were very courteous and efficient, the MOT was done very quickly and checked the oil for me while they were at it. Would definitely use them next time. 

Frequently asked questions about IN'n'OUT Autocentres Stevenage

How is IN'n'OUT Autocentres Stevenage rated?

IN'n'OUT Autocentres Stevenage has a 4.6 star rating with 511 reviews. 

When is IN'n'OUT Autocentres Stevenage open?

IN'n'OUT Autocentres Stevenage is closed now. It will open at 8:30 a.m.