This profile has been claimed by the business owner or representative.
Isle Casino Hotel Waterloo
- Casinos
- Waterloo, IA
About this business
Location details
777 Isle of Capri Blvd, Waterloo, IA, 50701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Thank you, Everett, for the excellent review. We look forward to seeing you again soon.
Very nice night of rest. The rooms are lovely and spacious.
Business response:
Thank you Marylou, we look forward to welcoming you back soon! Isle Casino Hotel Waterloo
Needs more chairs in room Needs plugs on both sides of the bed Staff was great (Gail )
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future. Isle Casino Hotel Waterloo
Cigarette butts are everywhere. Our shower doors had water marks which made me question how often they were cleaned. Missing threshold between bath tile and carpet which created a trip hazard. Photos looked really nice but live it was disappointing
Business response:
Hello Vicki,Thank you staying with us, I apologize your stay wasn't up to standards, I have passed on the information to our Executive Housekeeper. I hope you will give us another opportunity in the future. Thank you
I didn’t understand the reason for the resort fee
Business response:
Hello Brenda, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you, Isle Casino Hotel Waterloo
Clean & Centrally located
Business response:
Hello Melissa, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you, Isle Casino Hotel Waterloo
All OK, but no coffee maker in room is BAD
Business response:
Hello Robert, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon!Thank you,Isle Casino Hotel Waterloo
Smells like smoke
It’s a very nice hotel room wasn’t as clean as I’d like though I found hair on the outside of the shower there was a dirty leftover towel hung over the shower and a leftover beer still in the fridge
Business response:
Thank you, Cristal, for taking the time to leave us a review. Your comments will be shared with the appropriate team.
Frequently asked questions about Isle Casino Hotel Waterloo
How is Isle Casino Hotel Waterloo rated?
Isle Casino Hotel Waterloo has a 3.9 star rating with 7,184 reviews.
When is Isle Casino Hotel Waterloo open?
Isle Casino Hotel Waterloo is closed now. It will open tomorrow at 9:00 a.m.