Find Storage for What Matters Most iStorage has redefined the self storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are protected and safe. iStorage's contemporary facilities offer many exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry. Find space for what matters most at iStorage. • Computerized Gate Access • Drive-up Access to Units • Month to Month Rentals with Convenient Payment Options • No security deposits • Automatic Credit Card Payment • 24/7 Digital Surveill

BIRDEYE FOR BUSINESSES

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4.9

★★

265 reviews

5★246

4★15

3★4

2★0

1★0

Reviews(10)

Google Reviews(255)

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Jim F. on Birdeye

★★

2 months ago

In one word it would be Kevin. What started out as needing 1 storage unit turned into 2. Kevin had 2 side by side. Then we needed another unit but didn’t have an exact date. We maintained communication and the unit was available when we were ready. Kevin came in early with a hurricane on the way so we could unload. While there , we had not estimated the size of our load and needed another unit NOW. Kevin took care of it. So, what started out as 1 unit turned into 4 and Kevin helped make it seamless. Thanks Kevin

Business Response:

Thank you Jim for your kind words, they go a long way to shaping what we do at iStorage Jacksonville - San Jose . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Jacksonville - San Jose Team

Gregory S. on Birdeye

★★

4 months ago

Service was professional and friendly am very glad that I chose this storage company thank you very much

Business Response:

Thank you Gregory for your kind words, they go a long way to shaping what we do at iStorage Jacksonville - San Jose . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Jacksonville - San Jose Team

Jacqueline M. on Birdeye

★★

5 months ago

It was nice to be helped in a polite manner and they were very helpful

Business Response:

Jacqueline, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Jacksonville - San Jose

David r. on Birdeye

★★

10 months ago

The property manager Danielle is always eager to assist you in your storage needs and the best way to do that with what you are trying to achieve

Business Response:

David, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage Jacksonville - San Jose

Matthew B. on Birdeye

★★

10 months ago

Kevin and Danielle were great.. amazing customer service

Business Response:

Thank you Matthew for your kind words, they go a long way to shaping what we do at iStorage Jacksonville - San Jose . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Jacksonville - San Jose Team

Julie G. on Birdeye

★★

a year ago

Danielle, was friendly, helpful. She made getting a storage unit simple and easy. Definitely a pleasant experience

Business Response:

Julie, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Jacksonville - San Jose

Kezia W. on Birdeye

★★

a year ago

Manager great customer service made the experience very pleasant

Business Response:

Kezia, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage Jacksonville - San Jose

Sam G. on Birdeye

★★

3 years ago

Mike took really great care of us! We extremely happy with the storage provided and appreciate the great customer service!

Business Response:

Sam, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Jacksonville - San Jose

Holmes M. on Birdeye

★★

3 years ago

Good, I ask him if have a small storage available and he assigned me one at the moment.

Business Response:

Holmes, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage Jacksonville - San Jose