Find Storage for What Matters Most iStorage has redefined the self storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are protected and safe. iStorage's contemporary facilities offer many exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry. Find space for what matters most at iStorage. • Computerized Gate Access • Drive-up Access to Units • Month to Month Rentals with Convenient Payment Options • No security deposits • Automatic Credit Card Payment • 24/7 Digital Surveill

BIRDEYE FOR BUSINESSES

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4.9

★★

187 reviews

5★170

4★14

3★1

2★0

1★0

2 reviews have no rating

Reviews(15)

Google Reviews(172)

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Katrina C. on Birdeye

★★

7 months ago

Excellent description

Business Response:

Katrina, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Florence

Dennis H. on Birdeye

★★

8 months ago

Very good. The door was hard to open but that was taken care of.

Business Response:

HelloDennis, we are always working to give our customers the best possible experience. We hope to build on the relationship we have built. Please reach out with any concerns that you might have, and we will work to have those fixed. Sincerely, iStorage Florence

Michael W. on Birdeye

★★

a year ago

Did a great job everything was easy to do on the web site

Business Response:

Hello Michael, we are glad to see that you had a great experience. We are always working to improve, and your feedback is exactly what we need to do that. Sincerely, iStorage Florence

Phillip K. on Birdeye

★★

a year ago

Your help and response with meeting my storage needs was better than I could have expected. Everything went very well and exactly as contracted over the phone. When I arrived on site, the gate code worked and the unit was all ready and just as described. Great experience! Thank you all! ++++A++++

Business Response:

Phillip, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know! Sincerely, iStorage Florence

Eva E. on Birdeye

★★

2 years ago

Love this business!! Laurie took care of everything for us!! They are amazing!!

Business Response:

Eva, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Florence

Karen G. on Birdeye

★★

2 years ago

Helpful friendly staff, ease of rental process and locks available on site. Rep explained important details and let me tour the unit prior.

Business Response:

Karen, thanks for leaving us a great review. We take our feedback very seriously, and will work to ensure that you have the best possible experience. Sincerely, iStorage Florence

Joey B. on Birdeye

★★

2 years ago

Everything was done quick and organized, I have two rentals there and most likely a third next week I've had boats there off and on for years

Business Response:

Joey, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know! Sincerely, iStorage Florence

Donnie H. on Birdeye

★★

3 years ago

Everything was great!! Barbie did a great job with my rental

Business Response:

Thank you Donnie for your kind words, they go a long way to shaping what we do at iStorage Florence . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Florence Team

Donald G. on Birdeye

★★

3 years ago

Your manager Barbara was extremely helpful in getting me the right size unit for my needs thanks

Business Response:

Donald, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know! Sincerely, iStorage Florence