Find Storage for What Matters Most iStorage has redefined the self storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are protected and safe. iStorage's contemporary facilities offer many exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry. Find space for what matters most at iStorage. • Computerized Gate Access • Drive-up Access to Units • Month to Month Rentals with Convenient Payment Options • No security deposits • Automatic Credit Card Payment • 24/7 Digital Surveill

BIRDEYE FOR BUSINESSES

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4.9

★★

246 reviews

5★228

4★13

3★5

2★0

1★0

Reviews(9)

Google Reviews(237)

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Eleanor C. on Birdeye

★★

10 days ago

Reserving on line was convenient. Staff were very helpful and location is ideal for my future residence

Business Response:

Eleanor, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, iStorage

Michael D. on Birdeye

★★

a month ago

Did an excellent job describing options, showing my location and means to get about.

Business Response:

Thank you Michael for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage

Nun on Birdeye

★★

3 months ago

Good so far

Business Response:

Hello Nun. We are happy to hear that you had a great experience! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. Your feedback helps us to keep improving, and we appreciate it! Sincerely, iStorage

Nicole L. on Birdeye

★★

8 months ago

My unit is inside and temperature controlled. Very clean and well lit facility. Staff is friendly. I recommend this storage space.

Business Response:

Nicole, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Cincinnati - Madison Road

Starwaa Wholesale I. on Birdeye

★★

9 months ago

Great rep help

Business Response:

Starwaa Wholesale, thank you so much for using our facility. We appreciate your business. Sincerely, iStorage Cincinnati - Madison Road

Gerald B. on Birdeye

★★

9 months ago

I like how professional and knowledgeable they are...but it was dark alot of lights were burned out.plus my light in my Actual unit is out.. plus I couldn't find any cart's to bring my stuff from my car to unit

Business Response:

Hello Gerald, thank you for your feedback. It is thanks to customers like you that we can strive to improve our service and customer experience. If you have any further issues with our service, please reach out to us directly to let us know. Sincerely, iStorage Cincinnati - Madison Road

Doris W. on Birdeye

★★

10 months ago

Brenda was very friendly and helpful.

Business Response:

Doris, thank you so much for using our facility. We appreciate your business. Sincerely, iStorage Cincinnati - Madison Road

Alisa T. on Birdeye

★★

a year ago

It was satisfactory

Business Response:

HelloAlisa, we are always working to give our customers the best possible experience. We hope to build on the relationship we have built. Please reach out with any concerns that you might have, and we will work to have those fixed. Sincerely, iStorage Cincinnati - Madison Road

Emil J. on Birdeye

★★

3 years ago

Great flexibility and really helpful. Very considerate of my needs.

Business Response:

Emil, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage Cincinnati - Madison Road