Excellent customer service! My family was moving cross-country and I noticed this facility had temperature controlled units. When I called, I spoke with Tangie, the office manager. Tangie provided the best customer service experience and went above and beyond. She answered all my questions, helped me set up 2 units for my move, and even called me back after I had called to make inquiries during times when she was helping others. I highly recommend this facility and Tangie is great to work with!
Business response:
John, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know!
Sincerely,
iStorage
The property manager, Tangie, is a very pleasant person to deal with. She is responsive to the customer’s needs, is proactive, and gets things done. If you want a unit or a uhaul, call the local office and ask for her. Don’t waste your time with the corporate offices for istorage or uhaul either one. Go straight to Tangie.
Business response:
Thank you Tyler for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know.
Sincerely,
iStorage
Great as it can be.
Business response:
Kenneth, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right.
Thank you,
iStorage Madison Jetplex
Great,phone contact professional, office staff at storage great
Business response:
Lauren, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know!
Sincerely,
iStorage Madison Jetplex
for the most part it was a pleasent experience.
Business response:
Thank you John for your kind words, they go a long way to shaping what we do at iStorage Madison Jetplex . We look forward to serving you in the future. If you need anything else, please let our team know.
Your friends,
The iStorage Madison Jetplex Team
Good, no problems
Business response:
Lisa, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know!
Sincerely,
iStorage Madison Jetplex
Awesome even during the Covid19 nightmare, the experience was great
Business response:
Sabrina, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know!
Sincerely,
iStorage Madison Jetplex
Both Paige and Debbie handled our contract for a new unit seamlessly and 100% online. It was a great experience!
Business response:
Lachanda, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right.
Thank you,
iStorage Madison Jetplex
Debbie was very courteous and professional.
Business response:
Tyler, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off.
Sincerely,
iStorage Madison Jetplex
Google reviews (188)
