Find Storage for What Matters Most iStorage has redefined the self storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are protected and safe. iStorage's contemporary facilities offer many exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry. Find space for what matters most at iStorage. • Computerized Gate Access • Drive-up Access to Units • Month to Month Rentals with Convenient Payment Options • No security deposits • Automatic Credit Card Payment • 24/7 Digital Surveill

BIRDEYE FOR BUSINESSES

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4.9

★★

284 reviews

5★263

4★11

3★8

2★0

1★0

2 reviews have no rating

Reviews(30)

Google Reviews(254)

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Sheryl S. on Birdeye

★★

3 months ago

Very helpful

Business Response:

Sheryl, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, iStorage

Julia M. on Birdeye

★★

4 months ago

Hi. Signing up for a unit was very easy. Tony was most helpful to me as I am not use to renting a storage unit. Just after I rented the unit I had trouble with the lock and Cody was quick to offer his help. I recommend iStorage to anyone needing extra space.

Business Response:

Julia, thank you so much for your business! We appreciate your loyalty and look forward to continuing to serve you. Sincerely, iStorage

Wanda B. on Birdeye

★★

4 months ago

I was very satisfied with my experience. Everyone was very courteous and helpful. I would highly recommend IStorage.

Business Response:

Thank you Wanda for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage

Donna R. on Birdeye

★★

4 months ago

Easy process on line and checking in at unit. 2nd time using this facility.

Business Response:

Donna, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, iStorage

Dawn B. on Birdeye

★★

4 months ago

The staff at Loretto totally make you feel confident that you're in good hands. Explained all your options and helps you make the right choice. Very pleased.

Business Response:

Dawn, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, iStorage

Elizabeth G. on Birdeye

★★

7 months ago

The person helping me that day was so nice Cody and he showed me the size of storage that I need I’m please also that that there was available right away. The place is clean.I’m glad I found this place very convenient and near to my work.thank you.

Business Response:

Elizabeth, thank you so much for using our facility. We appreciate your business. Sincerely, iStorage Jacksonville - Loretto

Dorothy B. on Birdeye

★★

7 months ago

Gave us the space for what we needed to store. Plus you had big Dollie’s to take boxes in.

Business Response:

Thank you Dorothy for your kind words, they go a long way to shaping what we do at iStorage Jacksonville - Loretto . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Jacksonville - Loretto Team

Marian S. on Birdeye

★★

8 months ago

Cody provided excellent service and even shared a community resource that potentially will benefit my pet!

Business Response:

Marian, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything else we can do, please let us know! Sincerely, iStorage Jacksonville - Loretto

Alicia B. on Birdeye

★★

9 months ago

Great storage, and Professional Service.!

Business Response:

Alicia, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Jacksonville - Loretto