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iStorage - Gallatin, TN

4.9

About this business

Find Storage for What Matters Most iStorage has redefined the self storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are protected and safe. iStorage's contemporary facilities offer many exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry. Find space for what matters most at iStorage. • Computerized Gate... read more

Location details

465 Belvedere Dr N, Gallatin, TN, 37066, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.9172 reviews
Anthony D.'s profile image
Anthony D. 
on Birdeye

2 years ago

Booked online. No troubles at all. Went really well. 

Business response:

Anthony, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Gallatin  

Christopher V.'s profile image
Christopher V. 
on Birdeye

2 years ago

Clean easy access 24/7 and paved access roads. Very noce 

Business response:

Christopher, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage Gallatin  

Lisa F.'s profile image
Lisa F. 
on Birdeye

2 years ago

The ease of reserving the unit was fine, but the first week I checked nothing was available and 5 days later I thought Id check one more time and sure enough there was a unit size I needed. But I was disappointed that I had to rent the unit that day, even though I didn't need it until the end of the month. I would have been willing to give a non refundable deposit to hold it until I needed it, but I had to rent it, full monthly payment, right then, or nothing. So of course I rented it...A month early. That seems odd you a... read more

Business response:

Hello Lisa, we take our customer feedback very seriously, and will work to improve as a result of your feedback. If you could reach out to us directly so we can get to the root of the problem, we would greatly appreciate it. Sincerely, iStorage Gallatin  

Jo J.'s profile image
Jo J. 
on Birdeye

2 years ago

From the online person who helped me make the reservation to Gabriella, the on sight reservation person , it was a friendly, helpful experience! 

Business response:

Thank you Jo for your kind words, they go a long way to shaping what we do at iStorage Gallatin . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Gallatin Team 

JAMES B.'s profile image
JAMES B. 
on Birdeye

2 years ago

I have had two visits to the unit so far. The first time my gate code did not work and the agent had to let me in and told me the system would be reset and the code would work the next time and it did. The unit is very clean and nice and cool. Time will tell more. 

Business response:

James, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Gallatin 

Candy M.'s profile image
Candy M. 
on Birdeye

3 years ago

It was a fast and easy process. 

Business response:

Candy, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage Gallatin  

Clifton Pond J.'s profile image
Clifton Pond J. 
on Birdeye

4 years ago

Excellent customer service. Code numbers were incorrect initially. 

Business response:

Clifton Pond, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage Gallatin  

Clifton Pond J.'s profile image
Clifton Pond J. 
on Birdeye

4 years ago

Pleased with process other than code numbers that we’re originally provided. Codes would not allow entry. 

Business response:

HelloClifton Pond, we are always working to give our customers the best possible experience. We hope to build on the relationship we have built. Please reach out with any concerns that you might have, and we will work to have those fixed. Sincerely, iStorage Gallatin  

Frequently asked questions about iStorage

How is iStorage rated?

iStorage has a 4.9 star rating with 172 reviews. 

When is iStorage open?

iStorage is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com