Find Storage for What Matters Most iStorage has redefined the self storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are protected and safe. iStorage's contemporary facilities offer many exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry. Find space for what matters most at iStorage. • Computerized Gate Access • Drive-up Access to Units • Month to Month Rentals with Convenient Payment Options • No security deposits • Automatic Credit Card Payment • 24/7 Digital Surveill

BIRDEYE FOR BUSINESSES

This profile is powered by Birdeye. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye

4.9

★★

198 reviews

5★181

4★12

3★4

2★0

1★0

1 review has no rating

Reviews(10)

Google Reviews(188)

Sort By:

Featured

Libby H. on Birdeye

★★

2 months ago

Great employees at IStorage on 280 in Birmingham. Shanta and new guy Joe were super nice and helpful when I came in after reservation made by phone to Kim. Also the woman on the phone , I think Kim, at another location was so polite. Thank you.

Business Response:

Libby, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Birmingham - Highway 280

AURELIA D. on Birdeye

★★

4 months ago

Cant remember is name Please forgive me. I think is name is Darius or Derrick from New Orleans. Although he is new he is extremely professional. He handle showing me storages like a champ even though he still learning the property. This process was new for me I have really bad Aniexty. Words cannot express how much I appreciate him for being patient and staying after his shift ended. Aurelia Davis!

Business Response:

Aurelia, thank you so much for using our facility. We appreciate your business. Sincerely, iStorage Birmingham - Highway 280

Dolores G. on Birdeye

★★

7 months ago

Thanks for being professional and helpful!!

Business Response:

Dolores, thank you so much for using our facility. We appreciate your business. Sincerely, iStorage Birmingham - Highway 280

Charla K. on Birdeye

★★

8 months ago

Great service

Business Response:

Thank you Charla for your kind words, they go a long way to shaping what we do at iStorage Birmingham - Highway 280 . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Birmingham - Highway 280 Team

Christi G. on Birdeye

★★

10 months ago

Everything was excellent from the online registration to moving in. Allen the office manager was very helpful and informative. The place is clean and very secure. Really impressed with this storage company. It's a gem of a location. I highly recommend.

Business Response:

Christi, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Birmingham - Highway 280

Amy M. on Birdeye

★★

a year ago

Great rental experience so far! Allen knows his property inside and out. He made it convenient for me to take care of setting up the rental and making the initial payment over the phone, sign paperwork online, gave me a property tour the following day, and was happy to have me stop in for the tour "whenever it worked best" for me during the afternoon. The unit I have is clean and easily accessible via the building ramp system (no stairs!), as long as I don't overload the cart. The process of going up the ramp with an overloaded & too heavy cart is not fun when the person pushing the cart is 5-foot-nothing & weighs about half of what got loaded onto the cart! Oops...I won't do that again. Advice to all: Put about half of what you think you can push up the ramp on your cart for the first trip up. Trust me, about halfway up is a bad time to decide you out too much on there 🤔 The only things that I wish iStorage offered are 24 hour unit access and light fixtures inside all units (or a power receptacle to bring our own light to plug in) but I guess I can't have everything I want and at least I have a very bright rechargeable lantern. I'm a night-time person who works ever-changing retail hours, so I find myself thinking of things I need out of storage at 2am semi-frequently, so the 24 hour access would be great for me. Ultimately, I am impressed so far with the drive-in side facility, the unit, the reasonable pricing, cleanliness of the building, and management's professionalism. Hopefully, the trend of almost perfect will continue! Thanks to Allen & iStorage for making it easy to store my things!

Business Response:

Amy, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage Birmingham - Highway 280

Greg V. on Birdeye

★★

a year ago

Friendly on-site staff. Lots of size options. Fair price

Business Response:

Thank you Greg for your kind words, they go a long way to shaping what we do at iStorage Birmingham - Highway 280 . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Birmingham - Highway 280 Team

Michael V. on Birdeye

★★

3 years ago

Darius was a big help! 5 Stars!

Business Response:

Michael, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know! Sincerely, iStorage Birmingham - Highway 280

Rufus G. on Birdeye

★★

3 years ago

Great! Customers service!!! 5 stars

Business Response:

Rufus, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Birmingham - Highway 280