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iStorage

4.9

About this business

Find Storage for What Matters Most iStorage has redefined the self storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are protected and safe. iStorage's contemporary facilities offer many exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry. Find space for what matters most at iStorage. • Computerized Gate... read more

Location details

470 Main St, Tewksbury, MA, 01876, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.9310 reviews
Celia N.'s profile image
Celia N. 
on Birdeye

a year ago

I had never used istorage before let alone knowing about it but the staff at the Tewksbury storage Angel and Jeniffer were so helpful making it easy for me. 

Business response:

Thank you for the great review, Celia! We are glad to hear that you had a good experience. Please come and see us again if you ever need storage in the future. Sincerely, iStorage  

Timothy B.'s profile image
Timothy B. 
on Birdeye

a year ago

Easy access and the unit was dry. We are still using it. 

Business response:

Timothy, thank you so much for your business! We appreciate your loyalty and look forward to continuing to serve you. Sincerely, iStorage  

Gail M.'s profile image
Gail M. 
on Birdeye

a year ago

I’m transferring from one unit to another. The thought of it is very overwhelming but we needed to downsize due to cost. The property manager Philip and his colleague were fantastic. She was happy to walk me over to the next unit. We had great conversation on the way which lightened all the stress. She explained the unit and also helped me reserve it. Philip took care of the final details and helped me with all of my questions. Very pleased with my experience. 

Business response:

Thank you Gail for your kind words, they go a long way to shaping what we do at iStorage Tewksbury . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Tewksbury Team 

Abdurrahman M.'s profile image
Abdurrahman M. 
on Birdeye

2 years ago

Once again I have returned to utilize this storage facility based upon the great customer service! 

Business response:

Abdurrahman, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Tewksbury  

Mary S.'s profile image
Mary S. 
on Birdeye

2 years ago

Bill does a great job. Thank you so much 

Business response:

Thank you Kevin for your kind words, they go a long way to shaping what we do at iStorage Tewksbury . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Tewksbury Team 

Stephanie G.'s profile image
Stephanie G. 
on Birdeye

2 years ago

Hi recommend this place to rent your storage unit, Best prices around and The store manager Bill is so very ,nice and very helpful! Thank you ! Bill Stephanie 

Business response:

Stephanie, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything else we can do, please let us know! Sincerely, iStorage Tewksbury  

Hannan A.'s profile image
Hannan A. 
on Birdeye

2 years ago

Bill was pleasant, gave amazing customer service, & a wonderful follow up phone call. Neil checked me in offered me little things like mattress covers something I forgot about. He walked me through check-in, hours & how to get access. Would definitely recommend them. 

Business response:

Hannan, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Tewksbury  

Cheryl L.'s profile image
Cheryl L. 
on Birdeye

2 years ago

Unit isn't really 10x15. Little smaller. It wouldn't have been an issue if putting boxes or multiple things. However moving in a camper with set dimensions made it more difficult. Almost cancelled unit. The unit itself is set up in such a way that I believe I will not have to deal with any water issues at all. 

Business response:

Hello Cheryl, thank you for your feedback. It is thanks to customers like you that we can strive to improve our service and customer experience. If you have any further issues with our service, please reach out to us directly to let us know. Sincerely, iStorage Tewksbury  

Carmene S.'s profile image
Carmene S. 
on Birdeye

2 years ago

The staff was very knowledgeable, helpful, and pleasant. The woman, manager, took us to the unit and explained everything to us completely. Then helped us fill out the paperwork. Then we were joined by the gentleman, manager who also explained things to us. It was a very easy and pleasant experience. Thank you. 

Business response:

Carmene, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know! Sincerely, iStorage Tewksbury  

Frequently asked questions about iStorage

How is iStorage rated?

iStorage has a 4.9 star rating with 310 reviews. 

When is iStorage open?

iStorage is closed now. It will open on Thursday at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com