Find Storage for What Matters Most iStorage has redefined the self storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are protected and safe. iStorage's contemporary facilities offer many exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry. Find space for what matters most at iStorage. • Computerized Gate Access • Drive-up Access to Units • Month to Month Rentals with Convenient Payment Options • No security deposits • Automatic Credit Card Payment • 24/7 Digital Surveill

BIRDEYE FOR BUSINESSES

This profile is powered by Birdeye. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye

4.9

★★

210 reviews

5★193

4★16

3★1

2★0

1★0

Reviews(13)

Google Reviews(197)

Sort By:

Featured

Eleanor C. on Birdeye

★★

a year ago

Neptina was very helpful and professional, she made me feel very comfortable and I enjoyed talking with her.

Business Response:

Eleanor, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything else we can do, please let us know! Sincerely, iStorage Williamstown

Claudette P. on Birdeye

★★

a year ago

Very easy to follow steps

Business Response:

Claudette, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Williamstown

Keith H. on Birdeye

★★

a year ago

The process was easy, but your company needs to put wet dry in the storage areas to keep the dampness/wetness out of the halls as well as the units. "This will help protect persons personal property in each unit". Thank You in advance

Business Response:

Hello Keith, we are glad to see that you had a great experience. We are always working to improve, and your feedback is exactly what we need to do that. Sincerely, iStorage Williamstown

David P. on Birdeye

★★

a year ago

Placed a reservation on a space on line. When I got there I found out it was inside entrance. I need exterior entry. Neptina was able to set me up with a 10x20 and everything was fine.

Business Response:

David, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage Williamstown

Ward H. on Birdeye

★★

a year ago

Great location and great service.

Business Response:

Ward, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage Williamstown

Doris Y. on Birdeye

★★

2 years ago

The clerk was very pleasant and helpful, prices are good and the facility is taken care of

Business Response:

Doris, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Williamstown

Kimberly G. on Birdeye

★★

3 years ago

Even though, the entire nation had fallen upon hard times, this storage facility & its staff members have come up with an extremely easy process. Every staff member I have spoken with has impressed me beyond belief. I have been utilizing different storage facilities for a long time, & this place has exceeded my expectations by far!!!

Business Response:

Kimberly, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage Williamstown

Donna M. on Birdeye

★★

3 years ago

Representative was wonderful but thought I was getting the promotion that was offered online was disappointed about that

Business Response:

Thank you Donna for your kind words, they go a long way to shaping what we do at iStorage Williamstown . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Williamstown Team

Gail B. on Birdeye

★★

3 years ago

Wonderful service by Achley. She called & did everything as she said. Thank you Gail

Business Response:

Gail, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know! Sincerely, iStorage Williamstown