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iStorage
- Self Storage
- Destin, FL
About this business
Location details
950 Airport Rd, Destin, FL, 32541, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Dana at the Destin, Florida property is great. Always wonderful seeing her smiling face around the property. Great customer service as wel!!
Business response:
Matt, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, Move It Storage – Airport Road
Stay away from this business. They increase they price by 40% after the first month. When questioned, the only response they are able to give you is that is because of their corporate policy.
Business response:
We apologize for any inconvenience. Please contact us at (850) 820-4987 to discuss your concerns further.
The staff was amazing. I have moved a lot and used storage units throughout the country. Ariel was fantastic and the most helpful person I have ever dealt with at a storage facility.
Business response:
Hi, Jeremy. These words go a long way, it motivates us to work even harder, thank you for the review!
Purchasing the facility should have minimal affect on the tenants. New contracts and leases are management problemS and should have been made extremely easy for the tenant. Requiring the tenant to come in person is ridiculous with the majority of business elsewhere conducted on line digitally. Denying access to the unit, with a fully paid account , until I came in in person to sign paperwork is flat out wrong. I’m moving out!
Business response:
Hello Bruce. We apologize for any inconvenience you may have experienced during our company's takeover of this location. It is not our policy to lock a customer out of a unit for not having an up to date lease. We have recently changed staff at that location and look forward to earning back your business. We have many ways to update your information including the ability to sign your lease online. So, should you ever need to do so again, we are here to help make it as easy as possible. We are looking into your situation furt... read more
Poor buildings. Roof damage water leaks. Not the best place. Rude.
Business response:
Hello Jennifer, we are sorry to hear about your experience with us. We are always working to maintain and improve our facilities. Move It purchased the property in December 2019 and is responding to feedback from customers like you by seal coating the roofs to prevent future issues with leaks. Sincerely, The Move It Storage – Airport Road Team
Frequently asked questions about iStorage
How is iStorage rated?
iStorage has a 4.6 star rating with 80 reviews.
When is iStorage open?
iStorage is open now. It will close at 10:00 p.m.