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iStorage
- Self Storage
- Patchogue, NY
About this business
Location details
257 Waverly Ave, Patchogue, NY, 11772, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Very good a pleasure.
Business response:
Elysse, thank you so much for using our facility. We appreciate your business. Sincerely, iStorage Self Storage
It is great to have a contactless way to get a storage unit especially when no employees are available. The downside is signing the contract. It took 15+ minutes to find all the places to sign and initial. Highlight the places that signatures or initials are required so they are easier to find. I did the reservation on my phone and the print is extremely small and difficult to find.
Business response:
Hello Teresa, thank you for your feedback. It is thanks to customers like you that we can strive to improve our service and customer experience. If you have any further issues with our service, please reach out to us directly to let us know. Sincerely, iStorage Self Storage
Both Rich and other gentleman were friendly and accommodating to me .
Business response:
Phillip, thank you so much for using our facility. We appreciate your business. Sincerely, iStorage Self Storage
Although Office Manager Mario is a valuable human resource, having been very helpful on different occasions, the rent increases were abominable! We were on time tenants for over 2 yrs yet were charged $169 for a 10x20 room that a new customer would get for $137! We left because of their greed!
Business response:
We're sorry to hear about your experience with the rent increases. Please feel free to reach out to us at (631) 817-3071 to discuss this further.
Paula the manager has been above & beyond helpful. She cleans this place very nicely. & I like the fact that she enjoys my family coming here especially my little boy., a kind person & patient. The rules do apply as she mentioned when I moved in & I got my pick of units. Location & price was great. Thank you for having such a dedicated manager.
Business response:
We are thrilled to hear about your positive experience with Paula at iStorage. Thank you for taking the time to share your feedback. We appreciate your kind words and are glad to hear that you are satisfied with our location, price, and dedicated manager. Thank you for choosing iStorage!
Frequently asked questions about iStorage
How is iStorage rated?
iStorage has a 4.7 star rating with 340 reviews.
When is iStorage open?
iStorage is open now. It will close at 10:00 p.m.