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iStorage

4.9

About this business

iStorage offers convenient and affordable self storage units in San Antonio. Whether you're looking for easily accessible drive-up storage units or indoor climate controlled units, you'll find a home with us. Our facility features gated access with extended hours, well-lit grounds, and wide aisles for convenient truck access. Store with iStorage and see why our units are ideal to suit your storage needs. Visit us at 870 Hot Wells Blvd today to rent your space. iStorage is an NSA Storage brand and facility. 

Location details

870 Hot Wells Blvd, San Antonio, TX, 78223, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.9209 reviews
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Mary Ann U.'s profile image
Mary Ann U. 
2 years ago

At my age and with medical problems I wish I had a unit that didn’t Make me walk so much so much….front office staff was very patient with me and answered all my questions with much courtesy. 

Business response:

Thank you Mary for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage  

Priscilla Gatica M.'s profile image
Priscilla Gatica M. 
2 years ago

The service was fast and easy. Adam is the person I spoke with who finished my application by giving me my gate code. 

Business response:

Priscilla, thank you so much for your business! We appreciate your loyalty and look forward to continuing to serve you. Sincerely, iStorage  

Bridgett M.'s profile image
Bridgett M. 
2 years ago

Ms. Bee is most Awesome! She was very attentive to my account and helped me to keep my storage safe and sound! She answered all my questions every time I called and stayed a couple minutes longer once when I came late to pay my storage payment! Thanks Ms. Bee for Amazing service and going above and beyond at iStorage 

Business response:

Bridgett, thank you so much for using our facility. We appreciate your business. Sincerely, iStorage  

Charles T.'s profile image
Charles T. 
2 years ago

Great experience from the time we walked in the door. Stephen was super helpful and very knowledgeable of your company. Definitely will recommend to all our family and friends. 

Business response:

Thank you Charles for your kind words, they go a long way to shaping what we do at iStorage . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Team 

Rebecca M.'s profile image
Rebecca M. 
2 years ago

I rented my storage online through the website which was great I didn't have any issues doing that however when I actually got to the storage unit I didn't know there was like a little yellow tab like a little hook lock so I didn't know how to open it I had to go back to the office and ask the lady and she says oh you have to do is twist it off I did tell her this is my first time using Istorage so I go back I snapped off the little lock and I had no idea that I had to put my foot down on the handle at the bottom of the unit... read more

Business response:

Rebecca, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything else we can do, please let us know! Sincerely, iStorage  

Ken M.'s profile image
Ken M. 
2 years ago

Good folks in the office---everything so far is good---Entrance gate is dragging when opening and close---had to bump it one day to get in ---NOT GOOD---San Antonio Hot Wells unit... Need to fix it!!!!!!!!!!!!!!!!! 

Business response:

HelloKenneth, we are always working to give our customers the best possible experience. We hope to build on the relationship we have built. Please reach out with any concerns that you might have, and we will work to have those fixed. Sincerely, iStorage  

Elizabeth C.'s profile image
Elizabeth C. 
2 years ago

Help out with the size I would need to store my stuff. Very pleasant. 

Business response:

Thank you Elizabeth for your kind words, they go a long way to shaping what we do at iStorage . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Team 

Patricia J.'s profile image
Patricia J. 
2 years ago

You was fine just slot going on in this transition with me and I’m busy trying to still prepare for the transition? 

Business response:

Hello Patricia, thank you for your feedback. It is thanks to customers like you that we can strive to improve our service and customer experience. If you have any further issues with our service, please reach out to us directly to let us know. Sincerely, iStorage  

Cristain M.'s profile image
Cristain M. 
3 years ago

Great service well and good place for storage 

Business response:

Cristain, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage  

Frequently asked questions about iStorage

How is iStorage rated?

iStorage has a 4.9 star rating with 209 reviews. 

When is iStorage open?

iStorage is open now. It will close at 10:00 p.m.