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iStorage
- Self Storage
- Knoxville, TN
About this business
Location details
4709 Chapman Hwy, Knoxville, TN, 37920, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Eric, the manager, was professional and did an excellent job.
Business response:
J, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything else we can do, please let us know! Sincerely, iStorage
Eric is awesome at his job great experience fair prices
Business response:
Catrina, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage
Excellent experience setting up my storage unit great price. But the service was definitely the high point Eric was super friendly and upfront about all the details. I wasn't left wondering about any fees or charges and he made me feel at home look forward to talking to him when im in next month to make my payment
Business response:
Catrina, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage
No one ever in office. Can't sign lease agreement online. Keeps kicking out. Facility dirty. Had to clean out my unit before putting anything in it. Roll up doors bent and don't seal on bottom. . Still have not been able to sign lease agreement in person.
Business response:
Thank you for taking time to provide feedback, Phil. If you would like to discuss your concerns further, please email ist-marketing@nsabrands.comand provide your preferred contact information so that a member of our management team may reach out to you.
Very easy set up and awesome staff
Business response:
Hi, Clark. Your appreciation is highly appreciated. Thank you for the review!
Easy set up and friendly staff
Business response:
Clark, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage
Fast easy setup very nice staff
Business response:
Thank you, Kayla , for leaving us a great review.
Great customer service
Business response:
Kayla, thank you so much for using our facility. We appreciate your business. Sincerely, iStorage
I'm a current customer have been for almost 4 years I've never seen this place so clean and new management couldn't be any more friendly everytime i come through he makes it a point to wave hello and when he is out on the lot he goes out of his way to say hello and see if i need anything i can't say enough about the changes made here would give 10 stars if i could
Business response:
Teresa, thank you for the feedback. We're glad that you had a great experience storing with us!
Frequently asked questions about iStorage
How is iStorage rated?
iStorage has a 4.4 star rating with 358 reviews.
When is iStorage open?
iStorage is open now. It will close at 10:00 p.m.